• Head of Application Support Operations Jobs in Australia

  • ANZ GRINDLAYS BANK
  • Australia
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Work with a team that values Collaboration and Diversity
Be a Change Champion
Join a resilient, adaptive and socially responsible team

About The Role

Role Location Melbourne

Role Type Permanent, Full time

This role will provide Leadership and Management for the Institutional Application Support first level support team and be accountable for developing automated solutions to reduce manual toil Through engineering efficiency and a focus on problem management, you will help to reduce incidents, request handling and mean time to restore for all Institutional technology services

This is a challenging role that will put you in the hot seat as a primary escalation point for Incident handling and service restoration across the Institutional Domain Stakeholder and expectation Management are key attributes required to succeed in the role

About You

To be successful in this role, you will ideally bring the following

Ability to manage and lead large distributed technical teams to achieve outperformance, both within and outside of direct personal control
Strong experience in commercial, performance and operational management roles within a large technology function
Outstanding leadership and influencing skills, across a diverse range of executive, business and technical stakeholders
Outstanding written and verbal communication skills (attendance and/ or chairing executive and governance forums)
Tertiary Qualifications majoring in Technology or Business disciplines desirable

About ANZ

At ANZ, everything we do boils down to why, our purpose, which is to shape a world where people and communities thrive Were just as focused on seeing our people thrive as well as our customers Well give you every opportunity to develop your career

We are responding faster to changing customer requirements, focusing on the things that matter the most, energising our people, eliminating waste and reducing bureaucracy

A happy workplace is a thriving one So in order to attract and keep the best talent, and say thanks for the hard work, we make sure all our employees are rewarded

ANZ recognises the value of an inclusive and diverse work environment We take pride in the diversity of our people and encourage applications from diverse candidates Our recruitment decisions are based on the key needs inherent requirements of each role, and candidates are selected based on their unique strengths and characteristics

We work flexibly at ANZ Talk to us and let us know how this role can be flexible for you

To find out more about working at ANZ or to view other opportunities visit wwwanzcom/careers You may apply for this role by visiting ANZ Careers and search for reference number AUS101883

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 19th Jan 2020

Key Skills:

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