• Mumbai City
  • Save Job
  • 12 - 15 Years
  • Posted : above 1 month

Job Description:

Role
As Head of IT Infrastructure, you will play a key role in delivering transformational improvements to Kews technology services on a group wide company level, whilst also liaising with senior management to determine requirements and drive a comprehensive group wide infrastructure strategy

Reporting As Head of IT Infrastructure, you will report directly to the company CIO

Role & Responsibilities

Design, manage and support group wide (global) IT network infrastructure and Security, architecture and systems

Monitor effective Installation, configuration, and troubleshoot of infrastructure related hardware and related requirements and issues

Ensure supports for prompt troubleshoot, configure existing LAN/WAN infrastructure including Firewalls, Routers, Switches, etc

Automation of System Administration activities and related processes in IT Infrastructure

Effectively handle all incidents to meet Customer Satisfaction

Ensure compliance with IT security policies

Support and coordinate server health monitoring systems Manage and perform network and system upgrades, ensuring all systems run without unplanned downtime Knowledge of Networking, Servers, Routers and ability to handle Server/Networking issue independently

Planning and Budgeting of IT infrastructure and manage IT Infrastructure expense within approved budgets

Hands-on IT Project Management Skills

Coordinate whole India IT team (infrastructure and ERP DEV / Suppport) according to the services and tasks assigned to the team

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Profile Summary:

Employment Type : Full Time
Industry : BPO / Call Center
Salary : Not Disclosed
Deadline : 12th Apr 2020

Key Skills:

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