Job Description:

In this Role you will be Responsible For

  • Processes member enrollment and change forms, including data entry

  • Verifying proper completion of enrollment and change documentation

  • Requests and verifies information as needed to expedite enrollment

  • Ensuring accurate and timely completion of transactions to meet or exceed client SLAs

  • Processes daily enrollee invoices and premium reconciliation for members

  • Organizing and completing tasks according to assigned priorities

  • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

  • Resolving complex situations following pre-established guidelines

Requirements for this role include

  • Both Under Graduates and Post Graduates can apply

  • Excellent communication (verbal and written) and customer service skills

  • Able to work independently; strong analytic skills

  • Detail-oriented; ability to organize and multi-task

  • Ability to make decisions

  • Required computer skills must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications

  • Demonstrate strong reading comprehension and writing skills

  • Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills

  • Ability to work in a team environment


Profile Summary:

Employment Type : Full Time
Industry : IT - Software
Salary : Not Disclosed
Deadline : 18th Apr 2020

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