• Guest Relations Manager Jobs in Chennai,India - 25292132

  • jaya Paul Consultancy
  • Save Job
  • 5 - 10 Years
  • Posted : above 1 month

Job Description:

Guest Relation Manager

Guest Relations Manager responsibilities include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities You will also make sure our front-desk staff, including Receptionists and Concierges, offer stellar customer service and provide memorable hospitality experiences for our guests  

If you have previous hospitality experience and are familiar with hotel procedures, like bookings, luggage collection, storage and check-in/check-out processes, we’d like to meet you Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner

Ultimately, you will manage guest services and our hotel’s image by answering guests’ requests and making sure our visitors are satisfied

Duties And Responsibilites As Follows


  • Provide upscale guest service experiences for clients throughout their stay

  • Ensure clients are properly greeted upon their arrival

  • Monitor daily bookings and ensure assigned rooms are prepared prior to check-in

  • Coordinate luggage collection and storage

  • Oversee check-in and check-out procedures, including reservations and financial transactions

  • Promptly address guests’ requests, like in-room dining

  • Intrested Applicant should send cv  

    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Hotel/Travel/Tourism/Airlines/Hospitality, Projects/Infrastructure/Power/Energy
    Functional Area : Accounting/Tax/Company Secretary/Audit, Hotel/Restaurant
    Role : Company Secretary, Banquet Sales, Chef (All), Concierge
    Salary : Rs 5.50 - 15.50 Lacs p.a.
    Deadline : 01st Jun 2020

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