• Grail Insights - Manager - Process Management & Analytics - BFSI Sector Jobs in Noida,India

  • Grail Insights
  • Save Job
  • 7 - 12 Years
  • Posted : above 1 month

Job Description:

- As part of the Process Management and Analytics (PM&A) group at Grail Insights, one of our client-facing teams provides operational analytics and decision-making support to the finance operations team of a large multinational tech client

- The team helps in managing client processes through timely, accurate, and insightful reporting and analyses Additionally, the team collaborates with the client to suggest and implement various process improvement initiatives and cost management/reduction opportunities

- As a Manager, you will be required to work closely with the client to understand their requirements, suggest improvements, and prepare analytical plans for the team to effectively answer the clients questions

- You will be required to ensure that all of the clients requirements (in terms of deliverable quality, timelines, etc) are met over time You will have to drive a culture of process improvements within the team, and ensure that all the SLAs/performance metrics are being met by the team You will be expected to identify new support areas in order to expand the existing scope of client engagement

- Additionally, you will need to ensure that the teams professional development aspirations are being catered to by providing opportunities to work across an appropriate mix of work-streams

Primary Responsibilities

Project Management

- Managing multiple, complex/large projects and proposals, end-to-end

- Designing the analytical approach and work plan for projects/proposals

- Being responsible for smooth project operations - overall project quality and productivity of teams

- Ensuring SLAs/performance metrics are met and well managed with client stakeholders

- Driving a culture of continuous process improvement in the team

Client Management

- Managing client engagement, independently

- Building strong relationships with client stakeholders and identifying new business opportunities for account expansion

- Being a thought partner with clients on calls

People Management

- Managing project teams - providing regular feedback, on projects, to teams, giving step-up opportunities to develop advanced skills, and managing professional development on projects

- Mentoring individuals, apart from project teams, in their career and professional aspirations

- Talent Management of the group - ensuring professional development of group members and actively handling the calibration/review process of the group

Other Initiatives

- Contributing to the overall management of Grail Insights across multiple functional areas

- Being actively involved in organization improvement initiatives and activities

- Participating in recruitment activities, design and deliver training modules, and driving other initiatives

Required Skills

- Solution-oriented thought process

- Ability to question processes and suggest areas for process improvement

Preferred Skills and Experience

- Prior experience involving process management, management reporting, vendor management, working in finance, procurement teams, etc

- Strong orientation towards process improvement

- Strong excel skills - experience in building excel dashboards, financial modeling, etc

- Ability to go hands-on with data to delve deeper into processes, as per project requirements

- Coding experience; proficient with SQL and VBA scripting

- Knowledge of statistical and quantitative techniques including regression, correlation, linear/logarithmic modeling, etc

- Ability to apply business judgement and cull out insights from quantitative data

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 16th Mar 2020

Key Skills:

Company Profile:

Not Mentioned

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