• Graduate Technical Consultant Jobs in Spain

  • HP Inc.
  • Spain

Job Description:

Overview HP Engineering entails utilizing established engineering disciplines to test and safeguard the manufacturing standards for new and existing HP products Working with internal stakeholders and outsourced development partners, you will develop and execute solutions to resolve any existing issues, ensuring that our operating processes are cost-effective and uphold the highest quality

Full Time
Level Middle
Travel Minimal (if any)
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Communicator 9

Deadline-oriented 10

Entrepreneurial 6

Open-minded 9

Problem-solver 7

Team Player 10

10

What its like to work at HP

HP Makers CTO Office The Maker Community has transformed the way people collaborate at HP and removed inhibitors to innovation

Employee spotlight - Phong, Technical Program Manager Phong oversees a number of engineering projects for HPs Sprout program Click to learn more on what he does

Rewards Medical
Holidays
Flex Time
Life and Disability
Insurance
Work/Life Balance
Onsite Gym/
Fitness Center

Our passion is to innovate in addressing daily engineering challenges

Alberto Arredondo
R&D Mechanical Engineer

At HP, innovative people collaborate together to create experiences and products that make the world a better place

Cameron Furrow
3D Engineer

I joined HP not long ago, right after my undergrad studies; the amount of autonomy that my manager has given me was beyond my expectation My seniors value my opinion and they trust me as a part of the team

Jay Sern Tan
Process Engineer

I love working at HP because it allows me to give back to the community and participate in volunteering events that I care about

Hertz Ma
Product Engineer

Today HP is a $50 billion fortune 50 company with just under 50,000 employees worldwide across 190 countries HP is about innovation, its who we are and what we have been doing since 1939, we keep reinventing ourselves Together we challenge convention, pushing each other to surprise the world

We are seeking native language speakers of one of the following languages English, French, Dutch, German, Swedish, Danish or Russian to work as an EMEA Value Channel Inside Presales Technical Consultant (or ITC in short) who plays a critical role as trusted advisor to our customers and business partners with technical answers and recommendations, plus consultancy and advice

The Value Channel Inside Presales Technical Consultant role is an entry-level Technical Presales role in the commercial channel organization for new graduates who have 0-2 years of experience on the same field This role provides technical presales consulting support on the HP value portfolio of Personal Systems products and solutions, including Workstations, Mobile Workstations, Thin Clients, and Retail Points of Sale The team provides support in 8 languages across all countries in Europe, Middle-East and Africa and is composed of members from all over the world

In this role the candidate will receive continuous face-to-face, hands-on and virtual trainings on technologies, HPs leading products, solutions and services Trainings will be held in Barcelona and abroad to develop skills and competencies on the latest and most current IT subject areas

The ideal candidate should have a genuine passion for technology and understanding how it works

The Value Channel Inside Presales Technical Consultant (ITC) mission is to support sales opportunities by providing technical guidance via email and telephone, from a central location in Barcelona, to our business partners and HP Channel Sales Representatives on value products, solutions and services The TC will deliver technical and solution expertise in order to help HP Partners create solutions to win business and provide an excellent level of total customer experience (TCE) The TC will also engage other technical resources (Presales organization, EMEA regional and World Wide Divisional resources, etc) where needed

Responsibilities

Provide technical recommendations, direction and guidance on HP value products, solutions and services This includes HP Workstations, Mobile Workstations, Thin Clients, Retail Point of Sales, Digital Signage, Accessories, relevant software and solutions

Answering and tracking technical questions from partners

Present the advantages of HPs PPS products and solutions

Helping sales representatives to respond to customers requests for information, proposal and Quote (RFI, RFP, RFQ)

Support sales opportunities with HP Channel Partners requiring an in-depth or technical understanding of HPs offering

Propose and help our partners build the most competitive configurations and solutions for our customers

Support partners on the status of technical and environmental regulations

Deliver trainings to other departments about PPS value products and solutions

Raise and manage technical escalations on questions and technical issues which cannot be solved within the Value Channel Inside Technical Consultants team

Provide proactive technical updates to the sales community supported

Maintain the quality of the service and the total customer experience (TCE)

Maintain and manage a competitive and appropriate level of technical and professional competence

Knowledge/Skills Required

Native or mastery level language skills in one of the languages mentioned above Excellent written and verbal communication skills in English

Bachelors (undergraduate) degree or equivalent experience preferably in a technical/engineering field

Current experience and knowledge of computer technologies, hardware, operating systems, software, networking technologies

Has good analytical, organizational and team skills

Works on problems and projects and is detail oriented

Demonstrates ability to stay focused on goals and objectives

Is self-motivated and shows an ability to operate with minimal tactical direction

Has good presentation skills

Troubleshooting and problem solving skills

Motivated to search out knowledge and continuously learn

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Company
HP Incarfix

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