• GMR Group - Assistant General Manager - Business Integration Jobs in Hyderabad,India - 25335539

  • GMR Group
  • Save Job
  • 7 - 9 Years
  • Posted : above 1 month

Job Description:

AGM - Business Integration

Accountabilities/Key Performance Indicators

- Project/Initiative Planning, Implementation & Monitoring

- Work with internal/external teams to envisage and prepare plans intended to enhance passenger experience, operational efficiency and service quality

- Engage with internal and external stakeholders on behalf of the CEOs Office to expedite the implementation and completion of the project/initiative,Timely planning/completion of project/initiative

- Proactive Monitoring of Airport Passenger Experience & Service Quality

- Closely monitor the airports operations and service delivery across various touch points and offerings to offer direct and independent feedback to CEO on Service Quality & Passenger Experience

- Recommend/suggest interventions and improvements to ensure a high level of passenger experience ASQ/Skytrax Ratings Improvements & Interventions identified

Stakeholder Engagement

- Engage with key stakeholders in the airport community to further the efforts on key issues related to passenger experience and service quality Completion of objectives/deliverables

MIS and Reporting

- Prepare and submit an MIS to CEO on the progress of key passenger experience focused projects/initiatives and other assigned tasks,Timely release of MIS

Special Assignments & Initiatives

- To take ownership of planning and implementation of special projects and tasks assigned by CEO from time to time,Completion of objectives/deliverables

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 07th Jun 2020

Key Skills:

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