• Global Services Leader Jobs in United States Of America

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  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

Global Services Leader ( Job Number 1917333 )

Role Summary/Purpose

Global Services Leader is a key role within BHGEs Sensor Solutions product line VitalyX is a revolutionary new fluid monitoring solution that enables customers to protect their industrial assets and enable condition-based monitoring The Global Services Leader owns the execution piece of the solution, from installation to commissioning and post commissioning customer support for both the mechanical and digital aspects of the solution The Global Services Leader will also identify the scope of global customer support, build, and manage a team to support those global needs

Essential Responsibilities

Global Services Leader will be responsible for executing a successful strategy for installation, commissioning and equipment uptime of BHGEs VitalyX solution platform You will also drive a culture of safety, customer satisfaction and rapid responsiveness throughout your team Lastly, the Global Services Leader will demonstrate practical and innovative ways to meet business objectives

In the role of Global Services Leader, you will

Set vision and develop strategy to successfully execute the deployment of the VitalyX platform in customers assets

Build and maintain key relationships with customers

Identify the team structure and needs based on customer requirements Build the world class team and ensure they perform optimally

Develop procedures and installation manuals to support VitalyX deployment

Work with Product Management and Technology to design hardware and software that is easy to deploy and support customers needs

Develop business practices to efficiently manage customer orders, from order to deployment

Ensure optimal uptime of equipment and software

Ensure continuous business improvement is aligned to benchmarks and standards including productivity and deflation

Provide input to business strategic planning process and programs to support growth of the business

Benchmark and share best practices with other global operations

Work with global servicing teams to ensure operational alignment of KPIs

Drive a culture of strong HSE management within both BHGE employees and those who they interact with


Bachelors Degree from an accredited college or university

Minimum 5 years of experience in field services, preferably in the marine, power generation, transportation or wind industry

Eligibility Requirements

Travel up to 40 PERCENT of the time, as required

Desired Characteristics

Proven years of work experience in services, operations, with extensive time being spent in the field

Demonstrable passion for technology and learning and development

Strong interpersonal skills, including creativity and curiosity with ability to effectively communicate and influence solution direction across all levels of the

organizational matrix

Ability to perform in a fast-pace environment juggling and executing on multiple priorities

Demonstrated ability to negotiate commercial agreements and develop business growth strategies

Analytical and strategic thinking skills

Strong organizational and strategic operating skills

Demonstrated problem solving and creative skills, ability to exercise sound judgment and make decisions based on market and client trends go beyond the status quo

Ability to deal with ambiguity, strategic agility, manage diversity and drive for results


Billerica, MA or Houston, TX

This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization

Baker Hughes, a GE company is an Equal Opportunity Employer Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law Learn more

Job Product Management

Primary Location North America-United States-Massachusetts-BILLERICA

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Petroleum/Oil and Gas/Power, Projects/Infrastructure/Power/Energy
Functional Area : Legal/Law
Role : Corporate
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:


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