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  • 10 - 15 Years
  • Posted : 19 days ago

Job Description:

Global Delivery Head

10 - 15 Years


Experience Overall Experience between 10 to 18 years with post Graduate degree in Management and Technology SAP Certification and experience in managing multiple SAP Projects and preferably from retail background

Project Management Certification is mandatory Education Bachelor in Technology, Computer Science or Engineering along with Master or Post Graduate education in Management / Business

Summary of the role Customer Management Manage the delivery of high quality service to meet the needs of Group Customers Consult with the stakeholders to review project proposals to determine goals; time-frame, and procedures for accomplishing tasks; allotment of resources Carry out kick off calls with the customer to understand their exact requirement, priority and readiness status Manage multiple small to mid-size projects simultaneously, coordinating with all levels of internal and external stakeholders Monitor progress and ensure adherence to timelines and timely escalations and update to all stakeholders as per agreed process Team Management Lead the local team motivating them highly to achieve Personal and Company Mission & Vision Organize strong local team to support Group customers Motivate them to achieve the goal Keep analysing any issue related to people to support them on time

Keep providing significant opportunities for team member to grow Technology & Solution Management Figure out the technology and solution for Groups Global Customers to solve issue and play to win in the Digital Era Identify important issues or risks, seek the appropriate level of guidance and advice to ensure delivery of quality outcomes Develop risk analysis and mitigation strategies for key deliveries and projects Communicate to correctly define requirements and deliverables which are needed for successful implementation and issue resolution Release all reports in agreed format and timelines Coordinate and respond to requests for changes from original specifications Professional Project Management & Communication Skill Responsible from Business Blue printing, requirement gathering, unit testing, Integration testing, User Acceptance testing, Master data & Cut over data upload in Production client, Support to end User Cost & Profit Centric Operation Skill Customer updates, status and budget report dashboards, issue management etc Managing end-user requirements Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation Project management principles and able to learn and apply new knowledge and project management expertise to the needs of the business

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Retailing
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 20th May 2020

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