• Fusion Applications Technologies Senior Support Engineer - Database Performance Jobs in Romania - 25313045

  • Romania
  • Save Job
  • 10 - 13 Years
  • Posted : above 1 month

Job Description:

Fusion Applications Technologies Senior Support Engineer - Database Performance - 19000SBF

Preferred Qualifications

Fusion Application Technologies Support Team is expanding to support our rapidly increasing customer base The team partners with development in supporting existing and new customers It is a unique opportunity to be part of the future of Oracle Support and help shape the organization to benefit our customers, employees and the organization overall If you are excited by the notion of being able to define a group from early stages on and shape our collective future then this is the place to be

The position is for the Fusion Applications Technologies team & focus area is Performance

Performance team interacts with customers & will play a critical role in providing mission critical support in performance triage and resolution for Fusion SaaS cloud environments

Leading contributor individually and as a team member, providing direction and mentoring to others Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization

Essential Duties and Responsibilities

Lead and drive closure of Customers Performance issues by closely working with Cloud Performance, PSR and Product Development etc

Effectively communicate with both internal and external customers through both written and verbal forms

Participate within post mortem investigations and provide review and resolution suggestions for both internal and external customer consumption

Participate in external customer meetings to review and address received escalations and communicate next steps in performance experience improvement for their respective Fusion Cloud Environments

Drive skill set improvement and product/environment support knowledge through the team consumption of new documentation and best practice information delivered from Core Product teams

Automation with diagnostic improvements and rollout of fully automated solution to uncover performance issues in Fusion SaaS environment and thereby fixing of such issues by working with Cloud Performance team in improving customer satisfaction

Mandatory Skills

Ability to articulate complex customer performance issues to Cloud Performance team & partner with them for resolution

Responsible for analyzing and recommending solutions to performance problems with enterprise business applications

Experience in Profiling and monitoring tools, Network monitoring, Fiddler etc

Strong knowledge of performance concepts such as response time, throughput, system resource utilization

Strong knowledge of DB performance area such as analyze AWR , SQLHC , Explain plan and identify slow SQL issue in Oracle Database

Experience in using Oracle Enterprise Manager Cloud Control to analyze performance bottlenecks

Experience in analyzing JFR, Heap Dump, Stuck Threads etc

Analyzes the design and architecture of enterprise business applications and components to study the performance characteristics of the applications Identifies and drives optimization changes in the application design & production environment to improve customer experience for mission/business critical IT applications

General knowledge of the following categories of network systems Multiprocessing, Threading, Distributed systems, Load Balancing and High Availability

Exposure to Software profiling and performance tuning knowledge ie JProfiler

Familiarity with Java Heap heuristics and garbage collection policies

Good knowledge of Java profiling tools

a) JRockit Mission Control, a profiler

b) Eclipse Memory Analyzer, a memory analysis tool that also has some performance related features

c) Your Kit Java Profiler is a performance and memory JVM profiler

Expert in troubleshooting and analyzing HeapDump, Memory, JFR & Stuck Threads Analysis

Exposure to Scripting

Exposure to CDN eg akamai

Exposure to Performance Load Testing

Required Knowledge, Skills, Abilities, and Background

Engineering/Masters degree in Electronics / Computers / Electrical or equivalent with a solid foundation in complex software system design and development

10 years of relevant industry work experience

Prior experience in missioncritical support role in Performance , Resizing, Scalability, Disaster Recover and Automation

Familiarity of industry change management best practices

Strong written and verbal communication skills to coordinate with local and English oriented teams

Project planning and management experience

Knowledge of Oracle Enterprise Linux, Red Hat, and/or other Oracle Linux platforms

Basic Knowledge on any of the scripting language - Python, Perl, CGI, C, shell scripting, and PHP

Strong technical knowledge in WebLogic 11g/12c Architecture, Performance Tuning, configuration, memory management, debugging (heap, thread); Web Servers; Java/JVMs Seasoned and in-depth/internals experience is must; Experience in JAVA internals, Garbage Collections, threads and work manager; Operator level experience is not sufficient

Strong technical knowledge in Oracle Fusion Middleware (SOA, BAM etc), Oracle Business Intelligence Enterprise Edition (OBIEE), and Oracle service oriented architecture (SOA), Oracle Data Integrator, J2EE

Good knowledge in Oracle Database (RAC, ASM) on Oracle Exadata machines

Strong technical knowledge in Oracle Enterprise Manager Grid Control 12c

Strong technical knowledge in WebLogic Administration, Network, Storage appliances and System Administration

Good technical knowledge of current network hardware and standards

Handson hardware and software troubleshooting experience in Fusion Middleware, WebLogic and Fusion Application or any ERP products

Certification(s) in Administration of Oracle Database, WLS, SOA

Required Personal Attributes

Strong customer service orientation

Proven analytical and problemsolving abilities

Good written and oral communication skills

Enriching interpersonal skills

Ability to present ideas in businessfriendly and userfriendly language

Highly self-motivated and directed

Keen attention to detail

Ability to effectively prioritize and execute tasks in a highpressure environment

Experience working in a teamoriented, collaborative environment

Excellent problem solving, critical thinking, and communication skills

Ability to work in an extremely fast paced and challenging environment

Excellent command of written and spoken English

Ability to work in a fast paced environment on multiple issues at a time with individuals from multiple departments, regions and cultures

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

Key Skills:

These are some of our most popular tutorials

People who search this job also searched for the following Keywords

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status