• FSM Senior Coordinator Jobs in Bangalore,India - 25320491

  • Verizon Data Services India Pvt Ltd
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

What youll be doing

Revenue realization - ensuring that work Verizon Enterprise Solutions has completed is correctly billed for and is realized for the business

Book to Bill processes - Working with Sales and solutions to ensure billing correct at the start of process to avoid billing issues

Aged debt management - Working with other finance groups to ensure Accounts Receivable (AR) is kept to a minimum

Overseeing completion of customer tasks and queries with billing teams in EMEA or APAC or US

Building the processes and tasks for regional bill teams, where not already in place, and interfacing with regional bill teams to ensure all customer queries have an answer point and are progressed correctly

Managing the Client Pricebook and business case assumptions for revenue assurance purposes

Integration of complete billing processes into New Service Request process so manual and automated steps are understood and completed by all stakeholders and contributors

Ensuring review of all New Service Requests at closure point to confirm billing initiated

Automating as much of the billing process as possible in respect to a name account, so manual intervention is not required

Monitoring and supporting the resolution of all billing related Service Requests and the communication with Customer on progress and conclusion

Working with Verizon Enterprise Solutions (VES) teams completing the revenue realization and billing simplification processes to drive improvements and overall customer satisfaction

Monitoring and reporting revenue recovery actions (ie WIP file) in coordination with Regional Service Delivery Manager

Supporting Internal and External audit requests as and when appropriate

Producing and presenting billing reports at commercial governance each month

Pre-sale billing sign off on all New Service Requests or Request For Changes requests

Overseeing first billing process on all new services ensuring sign off from Customer, internal PM and the business

Governance of billing against internal and customer business case in line with contract and price book

Working Hours are 1730 - 0230 Indian Standard Time to support US Business Hours

What were looking for

Youll need to have

Bachelors degree or one or more years of work experience

Even better if you have

A degree

Fluency in English

Two or more years of relevant work experience

Two or more years of experience in a finance arena with a concentration on the billing area of large-scale customer networks

Knowledge of business processes (eg ITIL) and the impact thereof on the technical environment

Willingness to work a flexible schedule when required

Strong decision making skills

Experience in communicating at all levels

Ability to give guidance and coaching to peers

Ability to cooperate with the customer on finance and billing matters

Experience working in global environments

Two or more years of experience in Telco finance arena with a concentration on the billing area of large-scale customer networks

Financial qualifications or other relevant qualifications


When you join Verizon

Youll have the power to go beyond doing the work thats transforming how people, businesses and things connect with each other Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity Our connected solutions are making communities stronger and enabling energy efficiency Here, youll have the ability to make an impact and create positive change Whether you think in code, words, pictures or numbers, join our team of the best and brightest We offer great pay, amazing benefits and opportunity to learn and grow in every role Together well go far

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Cost Accounting/ ICWA
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

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