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  • 0 - 2 Years
  • Posted : above 1 month

Job Description:

Coaching Recorded Medical Calls - Freshers / Experience

  • Listen to the recorded calls between the patient & the Health Care Receptionist/Doctor

  • Understand and interpret the audio calls whether it is New patient opportunity or Existing patient opportunity or Appointment Confirmation or Appointment reschedule or General or Solicitation or Not connected voice mail etc

  • Accordingly classify the calls in the software system, if in doubt refer it to Administrator/Advisor review

  • Follow patient confidentiality guidelines and legal documentation requirements

  • Maintain a log of Calls coached per day for efficiency calculator

  • Perform self-quality improvement audits based on efficiency indicators provided by client

Exp 0-2yrs

  • Qualification Any Graduate / undergraduate

  • Good communication Skills in English to listen and understand the audio & script

  • Male / Female

  • Its 5 days working (Mon Fri) 800am -530 pm

  • Adequate training will be given online for initial period of the software & the process

  • Subsidised Canteen facility available

  • No pick up & drop

Loc DSK Chintamani Complex, Shaniwar Peth (Pune)

These are urgent openings & are multiple in number

Please call at the below number to fix your appointment -E-mail ID resource2talentresourcesin


Anagha Dodal,


Profile Summary:

Employment Type : Full Time
Industry : Medical / Healthcare
Salary : Not Disclosed
Deadline : 19th Feb 2020

Key Skills:

Company Profile:

Talent Resources
Email resource2talentresourcesin
Telephone 9673054433

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