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  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

JP Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses Our Corporate Centers are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firms operations regionally and globally The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions

This position is part of Consumer & Community Banking FCPS (Fraud & Customer Protection Services) Operations Strategy team FCPS consists of 14,000 employees in Fraud Prevention and Claims & Dispute Call Centers located across domestic and international locations

Fraud Case Analysis teams goal is to help strengthen our existing fraud prevention capabilities Fraud Case Analyst will collaborate closely with front-line Operations to identify any emerging fraud trends, large scale compromises and fraud vulnerable customer segments, size the impact of such incidences and share fraud mitigation opportunities with risk management and point-of-sale fraud prevention strategy partners to help build fraud prevention strategies Fraud Case Analyst team receives fraud incidence observations from various fraud prevention departments, this role requires to review these referrals to size the magnitude of impact and take actions per the guidelines Case Analyst will also build and validate hypothesis based on own experience and observations, with goal of identifying opportunities to reduce fraud losses Role requires high analytical acumen with experience in frontline and back office operations Ideal candidate for this role will not only know how to work with individual set of incidences, but also be able to analyze isolated incidences to tell the story on a broader phenomenon


Review fraud incidence reports / referrals to size business impact such as fraud losses, customer experience, operational expense etc and share findings with management and partners

Safeguard accounts by blocking cards, restricting accounts until the holistic solution is put in place to prevent fraud systemically

Work with several internal departments to identify the problems, provide data backed insights and propose solutions

Leverage your own experience to build and prove hypothesis to help uncover fraud prevention opportunities

Attend Operating Loss meetings to keep abreast of latest development in business and work with risk management team to prioritize current business needs

Present analyses / recommendations in verbal and written form to a wide audience that is clear, concise and easy to understand


Minimum two years of experience required in Plastic fraud prevention (FCC or DCFP) and minimum of one year experience in Retail fraud prevention (Deposit Review, EMM or FHL)

Ability to interpret advanced Excel sheets with demonstrated ability to learn new technology; role will require learning basic SQL and SAS on the job to extract and analyze data

Strong analytical, interpretive, and problem solving skills, which will require interpreting large amounts of data and its impact in both operational and financial areas required

Ability to develop effective working relationships, internal and external to FCPS

Strong analytical, interpretive and problem solving skills, which require interpreting large amounts of data and its impact in both operational and financial areas

Result oriented self-starter who works well independently and as a team player

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Cost Accounting/ ICWA
Salary : As per Industry Standards
Deadline : 14th Mar 2020

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