• Fragrances , Senior Sales Coordinator Jobs in New York City

  • International Flavors & Fragrances India Ltd
  • New York City
  • Save Job
  • 7 - 10 Years
  • Posted : above 1 month

Job Description:

Customer Relationship Build solid and trustful relationship with customer teams at relevant levels (R&D/Marketing, Purchase, Planning, Supply Chain

Project Management

Project Coordination

- Track projects progresses in liaison with Proj Coordinator/FDS & internal teams

- Support account manager in the preparation of submission documents with correct information

- Provide a full support service to the Account Manager in all matters relating to the service of the account Presentations (powerpoint), co-ordinating customer visits / workshops, preparing offers / quotes / pricing, ordering and progress tracking of samples and required documentation, keeping the customer up to date at all times

- Coordinate formula information and transfer

- Customer visits & meetings Support the commercial team on arranging rooms, invites and other facilities (lunch, dial-in, etc) Take minutes during meetings and share with team

Customer Information

- Coordinate sampling activity to customer

- Manage specific opportunities and projects independently of direct report with sales teams in othe regions

- Initiate work on all base reformulation projects both localy and globally

- Monitor stability issues in a global capacity in order to allow sales team to concentrate on high level projects

- Ensure that all regions are aware of any changes in toxicology regulations

- Knowledge of all regional and global bases

- Oversee base requests from lab to other regions and vice versa

Customer Service

Customer Support

- Manage customer issuess Solve all the problems with maximum efficiency, accuracy and economy to meet our customer service target

- Maintain and encourage relationships with the customer in order to free the account manager to concentrate on other issues

Information and Knowledge Mangement

Portfolio Management

- Support/Assist sales team on developing/understanding of Customer portfolio (IFF/Non IFF) and building customer Book

- Maintain and update database of selling fragrances (brand, variant, color, fragrance, CSP, etc)

- Build, update and maintain information on monalisa with maximum accuracy

Customer Material List Management

- Equip Customer Service with price information

- Maintain accurate and complete product/customer submission and pricing records

Sales & Financial Information Management/Reporting

- Support account manager in the preparation of Annual Sales Budget, quqrterly Rolling Sales Forecast and montly project reports

- Liaise with AM to gather purchase forecast from the customer

- Monitor and report Sales data on monthly base

People Management

Leadership and talent development

- Drive personal Development Partner with manager to ensure you have SMART objectives aligned to category business objectives and a personal development plan to drive growth

- Connect with colleagues often, share knowledge and promote team work

- Train new/other colleagues

Required Skills Preferred Skills


Decision Quality

- Make good decisions based upon a mixture of data, analysis, experiences & peoples opinion

Problem Solving

- Solve situations with minimum noise and without damaging relationship; diplomatic


Career Ambition

- Ability to react well when exposure to new tasks that build new skills



- Provide assertive information, briefly

Time Management

- Use time effectively and efficiently Concentrates efforts on the more important priorities


Organizational Agility

- Knows about how organization works (who to go to within)


Customer Focus

- Acts with customers in mind, be customer-oriented and responsive

Interpersonal Savvy

- Relates well to all kinds of people Interact positively and work effectively with others through good verbal and non-verbal communication, listening and assertiveness


- Ability to negotiate in tough situations, with Both internal and external groups

Required Experience Required Experience

Background/Academic Qualification University degree

7 years Experience Previous Sales Service and/or Supply Chain Customer Service Experience

Foreign Languages English and any local language relevant for role

Computing skills (Word, Excel, Powerpoint); SAP, IFFMan, Monalisa is a plus

Financial Skills (quotes/ pricing/ budgeting & forecasting processes)

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Manufacturing/Industrial
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Cost Accounting/ ICWA
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:

International Flavors & Fragrances India Ltdarfix

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