• Finance Production Support Lead Jobs in Pune,India - 25120496

  • Credit Suisse Securities (India) Pvt Ltd

Job Description:

Credit Suisse is a leading global wealth manager with strong investment banking capabilities Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities We are Credit Suisse

We Offer

Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities Founded in 1856, Credit Suisse has expanded to be a global effort employing over 45,000 people in 50 countries With new leadership, a new strategy and a streamlined global organization, we are set for growth We partner across businesses, divisions and regions to create innovative solutions to meet the needs of our clientsand to help our employees grow It is a high priority for us to continually invest in our employees by providing ongoing opportunities for training, networking and mobility Join us and lets shape the future of Credit Suisse together

We Offer

Product Control - PCDW SME role is a key role in shaping and driving Production Service (Application Production Support) delivery capability based out of Pune

This SME role will have a good understanding of portfolio of services delivered by PS to the stakeholders in PCIT space in Pune and will act as a key SME with face-off to users and other App-Dev stakeholders Need to develop positive relationships with AD group, business partners and establish as a primary issue point Should have good background in financial industry and sound knowledge on financial products like OTC, Swap, Options & other derivative products Should have technical experience on Unix, Java, Oracle and informatica

The person should drive forward the stability and control agenda for services and applications Need to engage in project life-cycle and develop a standard set of production acceptance criteria Need to identify and self-evaluate as the subject matter guide of the application/s Need to actively contribute to the delivery of production improvements of application hosting infrastructure, tools & processes Need to be knowledgeable in Front to back flows understanding the upstream and downstream dependencies

This person will also provide oversight to significant operations undertaken by vendor partners in Pune

AAA performance -

Evolve into a trusted PS partner and will manage the relationship, facilitate the communication and coordination amongst vendor partner, business and PS stakeholder

Rollout good delivery practices, vendor controls, comply to CS guidelines, legal requirements, face off internal/external audit for PS and provide transparency on service delivery quality, headcount, budget, and drive improvement

Achieve excellent feedback on cost effective high quality of service delivered by the India vendor team and the stakeholder relationship management in APAC and other regions

You Offer

You Offer

Bachelors degree in Computer Science/Engineering or Equivalent

Preferably 5 years experience in User Production roles in banking and other domains

Experience in working with 24x7 Production Support operations environment as a team member having mix of internal and outsourced staff

Experience in owning and driving strategic initiative to improve service quality and efficiency through automation

Sound knowledge of ITIL processes, in house developed application support and commonly used technologies eg Unix, Windows, Oracle/Sybase/SQL Server, Contol-m, Informatica

Ability to prioritize and deliver tasks against agreed timeline

Deep knowledge of Service Now, Splunk etc is helpful

Excellent analytical, problem solving and decision making skills

Excellent written and verbal interpersonal communication skills

Strong influencing, collaboration and relationship building skills

Ability to cope with pressure and defuse high intensity situations

Proven track record of working in a multi-task, international environment with an ability to work effectively cross border

Values of transparency, accountability, commitment to excellence and client service quality

Candidate must have attention to detail; have the ability to work independently

Familiar with any of the following technology is desirable

Bigdata Hadoop domain

Python/Spark/R language

Credit Suisse is an equal opportunity employer Embracing diversity gives us a competitive advantage in the global marketplace and drives our success

Credit Suisse is an equal opportunity employer Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking, Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 17th May 2020

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