• Field Support Jobs in Pune,India - 25334301

  • ecolab
  • Save Job
  • 0 - 2 Years
  • Posted : above 1 month

Job Description:

Main Responsibilities include

Managing the team mailbox which receives help requests from internal and external customers

Act on the requests from mailbox which would include provisioning user access, creating online reports for customers, fixing issues in the portals by working with application development teams etc

The incumbent will be responsible for meeting the SLA s and call metrics to respond to queries and change requests from field associates

Preparing reports for management

Should handle projects independently when required Prepare standard process documents

Requirements in a Candidate

MSc graduate with 0-2 years of industry experience

Excellent written and verbal English communication skills

Proficiency in MS Word, MS Excel and Power point Candidates who have advanced excel skills like writing Macros etc will be preferred

Good office management skills and excellent team spirit


Profile Summary:

Employment Type : Full Time
Industry : Oil & Gas / Petroleum
Salary : Not Disclosed
Deadline : 06th Jun 2020

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