• Field Support Jobs in Pune,India - 25334301

  • ecolab
  • Save Job
  • 0 - 2 Years
  • Posted : above 1 month

Job Description:


Main Responsibilities include


Managing the team mailbox which receives help requests from internal and external customers


Act on the requests from mailbox which would include provisioning user access, creating online reports for customers, fixing issues in the portals by working with application development teams etc


The incumbent will be responsible for meeting the SLA s and call metrics to respond to queries and change requests from field associates


Preparing reports for management


Should handle projects independently when required Prepare standard process documents


Requirements in a Candidate


MSc graduate with 0-2 years of industry experience


Excellent written and verbal English communication skills


Proficiency in MS Word, MS Excel and Power point Candidates who have advanced excel skills like writing Macros etc will be preferred


Good office management skills and excellent team spirit



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Profile Summary:

Employment Type : Full Time
Industry : Oil & Gas / Petroleum
Salary : Not Disclosed
Deadline : 06th Jun 2020

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