• Field Support Executive Jobs in Pune,India - 23838196

  • Livehealth-1

Job Description:

Responsibilities

Provide service and customer support during field visits

Follow discussed schedule and execute accordingly

Manage all on- site installation, repair, maintenance, and test tasks

Diagnose errors or technical problems and resolve with a guided approach,

Follow regular reporting to the manager

Document processes where required

Follow all companys and departments field procedures and protocols

Cooperate with the technical team and share information across the organization

Comprehend customer requirements and make appropriate recommendations/ briefings

Build positive relationships with customers

Requirements

1- 3 years experience in field support

Ability to troubleshoot, test, repair and service technical equipment

Excellent written and verbal communication ability

Ability to work flexible shifts and to adapt to changing work schedules

Familiarity with mobile tools and applications

Strong multi- tasking and organizational skills

Profile Summary:

Employment Type : Full Time
Eligibility : B.Tech/B.E. in Computers
Industry : Strategy / Management Consulting Firms
Functional Area : IT Software - Other,
Role : Technical Support Engineer
Salary : Not Disclosed
Deadline : 15th Apr 2020

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