• Field Service Engineer Jobs in Singapore

  • Abbott India Ltd
  • Singapore
  • Save Job
  • 3 - 5 Years
  • Posted : above 1 month

Job Description:

JOB DESCRIPTION Responsibilities

Perform new customers and laboratory site inspections for new contract / tender preparations and design for new installations
Provide Level I & Level II service (complex service interventions requiring more than 4 hours of labour)
Installation of instruments, AbbottLink, and automation
Perform IQOQ (Installation Qualification Operation Qualification) procedures during and after installation
Assist with customer business reviews
Schedule, perform and document hardware and software updates (TSBs) requiring more than 2 hours
Deliver basic customer operator introductory training post install or post hardware or software upgrade
Perform basic technical coaching and training for Abbott Ambassadors
Service Sales and Service Cost Management
Spare parts and inventory management
Timely submitting and update reporting system (eg CMS Next)
Comply to Abbott Quality and Regulatory Compliance and policies
Any other tasks assigned by management from time to time


Bachelors degree in Medical Technology/Bioengineering or Electrical/Mechanical Engineering preferred
3 to 5 years experience in Field Service Engineering from other industries (ie semiconductor/aerospace/shipping etc)
Fresh Graduates from Bioengineering/Engineering background are welcomed to apply
Willing to be on standby after work hours/ work overtime to resolve service issues
Successful engagement with customers, specifically key stakeholders and lab staff
Excellent product and industry knowledge, experience and process skills of the business functions service delivery
Ability to identify and drive resolution of issues, technical expert for product line responsibility
Excellent communication skills, experience in use of analytical tools and software
Coaching and training skills

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Healthcare, Manufacturing/Industrial
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 23rd Jan 2020

Key Skills:

Company Profile:

Abbott India Ltdarfix

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