• Federal Datacenter Care Program Manager Jobs in United States Of America - 23778025

  • HP ENTERPRISE SERVICES
  • United States Of America, Usa
  • Save Job
  • 9 - 12 Years
  • Posted : above 1 month

Job Description:

About the Federal Datacenter Care Program Manager

HPE Global Field Delivery is looking for highly qualified and motivated candidates for a Federal Datacenter Care Program Manager In this role, you will support a dynamic Federal customer involving projects in an HPE High Performance Computing environment

Position is based in Annapolis Junction, MD No relocation assistance available
You will work from the customers site on a daily basis
Overnight travel is expected to be 50 PERCENT but may vary based on the needs of the business

As the Project Manager (PM), you will lead the Customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing Customer projects In addition, you will manage the Customer and third-party vendor efforts to plan, sell, and implement solutions to customer problems You will be responsible for business as well as team management

A current active Federal TS/SCI clearance with Full Scope Poly is highly preferred If you currently hold an active Federal security clearance of some kind, that is desirable

If you do not currently hold a TS/SCI Full Scope Poly clearance, you will be required to successfully undergo the process and attain one

Youll have the opportunity to work on the products we deliver and support, while gaining experience as a Federal Datacenter Care Program Manager, whichcan lead to future careers within HPE

Responsibilities

You will handle day-to-day operations oversight, as well as independently driving and owning all project elevations and escalations to completion You will conduct regular face-to-face client service delivery meetings to review customer account issues, address concerns, and discuss process improvement initiatives which are in scope

You will function as the Operational focal point between the Customer and the Service Delivery team to include installation, resource scheduling, and maintenance support issues with Customer Service ManagerYou will develop documented processes and review within the service delivery team for efficiencies for compliance to this and additional projects regarding installations, hardware and software entitlements, etc

You will also

manage multiple projects simultaneously
actively pursue further Data Center Care offerings for the customer, and
maintain strong interaction with project Account Support Managers (ASMs) to coordinate proactive measures and hardware updates

Additional duties include

managing very large, complex, high risk customer projects in the High Performance Computing (HPC) arena
coordinating and integrating the work efforts and deliverables of a very large, multi-function, multi-vendor project team
managing projects with aggressive but achievable client deadlines
delivering projects affecting multiple customer division
working on complex projects where analysis of situations or data requires an in-depth evaluation of multiple factors
managing stakeholder relationships, project support team members, and third party vendors to ensure scope and customer satisfaction levels are met
monitoring system performance and trends via reporting
managing pre-sales project / initiatives that benefit from being technical in HPC servers, storage products, and concepts
project managing both small and large projects
tracking orders such as Software licenses, purchase orders (POs), and 3rdparty vendor orders
planning and managing hardware builds and implementations
acting as a conduit between Sales and Global Shared Delivery (GSD)
making use of and contributing to the companys Program Management (PM) Professions community
performing other duties as needed or assigned

HPE Pointnext exceptional people supporting business technology in action Pointnext is made up of talented professionals who bring the technical insight, process excellence, and resource flexibility to help customers drive business outcomes through optimization of their data centers and other technology operations At Pointnext, we know relationships and people matter--and our people and our services create a powerhouse solution designed to solve our customers most challenging IT problems

Qualifications

A current active Federal security clearance is strongly preferred TS/SCI w/ Full Scope Poly clearance is a significant plus

If not currently held, the ability / willingness to undergo the process and successfully attain a TS/SCI Full Scope Poly clearance is required

Education and Experience Required

Bachelors degree preferred; technical discipline ideal
7 years data center experience, including familiarity with infrastructure equipment involved, daily operations, and service delivery concepts
Without a Bachelors (or higher level) degree, an additional 2 years experience, for a total of 9 years experience in IT project management
PMI Project Management Professional (PMP) certification is required; if not currently held, must be attained within one year of hire

Knowledge and Skills Required

Ability to lead a team and simultaneously manage 6 -10 projects
Experience in IT project management highly desired
Technically oriented withLinux solutions as it relates to HPC systems and hardware
Red Hat experience a plus
Experience with HPC Clusters to include HPE Rack Cooling systems, installations, and maintenance preferred
Proficiency in Microsoft Office suite
Proficiency in forecasting / budgeting
Organizationalskills
Experience in case analysis for purpose of customer review and potential improvement
Ability and willingness to conduct overnight business travel as required
Strong communication skills (written, verbal, and presentation), hardworking, and willing to do whatever it takes to meet customer expectations and the demands of the business
Able to write technical / management proposal text
Customer-facing experience

Thanks for taking the time to review our job! If you think it is a match to your experience and interests, please apply todaywe are eager to learn more about you! If you know a friend who may be a fit for the job, please refer them

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Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 07th Apr 2020

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