• Experience Design Researcher , Card Design Jobs in United States Of America - 25671945

  • CAPITAL ONE FINANCIAL SERVICES CLIENT
  • United States Of America, Usa
  • Save Job
  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

At Capital One, were building a leading information-based technology company Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking We measure our efforts by the success our customers enjoy and the advocacy they exhibit We are succeeding because they are succeeding

Guided by our shared values, we thrive in an environment where collaboration and openness are valued We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results We elevate each other and obsess about doing the right thing Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams Together, we are on a quest to change banking for good

Experience Design Researcher, Card Design

Were looking for a Design Researcher to help design and conduct qualitative and quantitative user research for key initiatives at every stage of the product life-cycle that will help lead our initiatives into the future

Youll need to be pretty dang good at doing these types of things

Help teams translate business problems into human-centered problems

Be creative in the methods employed to spark an empathic understanding of users needs

Align product experiences to the broader Capital One ecosystem

Conduct a range of formative and iterative research methods applicable to all product stages from conception to release

Help develop comprehensive research strategies to drive qualitative and quantitative insights data into decisions across the product and experience lifecycle

Triangulate multiple data sources into integrated insights

Practice and help evolve the teams research techniques and toolset to work effectively within a rapid product and experience development cadence

Collaborate closely with design, engineering, and business partners during all steps of research

Understand the difference between Design Research & Market Research and have experience collaborating on initiatives between these teams

Translate research findings into actionable recommendations and deliver them in compelling ways

Communicate and evangelize research results to design, business, and technology teams and upper management

Assist in influencing leadership with a persuasive insight-driven stance on difficult user experience and business issues

Basic Qualifications

At least 3 years of professional experience with user experience design

At least 3 years of professional experience with user testing and evaluative research

Preferred Qualifications

5 years of professional experience with user experience design, user testing, and evaluative research

5 years of experience designing for omni-channel services

4 years of usability testing and user experience research within a lab environment

4 years of experience managing other designers

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

No agencies please Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law Capital One promotes a drug-free workplace Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodationcapitalonecom All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations

For technical support or questions about Capital Ones recruiting process, please send an email to Careerscapitalonecom

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site

Capital One Financial is made up of several different entities Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp (COPSSC)

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Others - other Industry
Functional Area : IT Software : Software Products & Services
Role : Graphic Designing/Animation/We b Designing
Salary : As per Industry Standards
Deadline : 15th Jul 2020

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