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  • 2 - 6 Years
  • Posted : above 1 month

Job Description:

Executive/ SrExecutive (Reservation and Ticketing)- Delhi NCR, Ahmedabad, Chennai Job Description To control all the reservation functions including ticketing and follow-ups Clearing up of waitlisted passengers Stick to the time limit guidelines Follow up Reconfirmation of PNRs and inform agents / Passengers accordingly All tickets to be thoroughly checked in respect of fares/ codes before being given to the agents/ clients Liaison with Travel agents for Reservation Ticketing Ensure that latest travel industry trends knowledge is acquired Ensure that each customer is well received and serviced with minimum possible waiting time Ensure that the ticketing Stock is properly maintained and in safe custody Ensure that the excellent relations are maintained with all customers and airline principals Cash and credit transactions are reported to the accounts on a daily basis Arrange prompt and reliable reservations for passengers and ensure accuracy of fare calculations Ensure all reports and returns are forwarded to head office as per the policy To ensure receipts of payment on time Ensure all jobs pertaining to the counter is done on time Ensure no credit is given in the market without the proper authority Checking the coupons and their documentation on daily basis Skills Graduate with a working experience in International Reservation and Air Ticketing with minimum of 2-8 years , preferably from an Airline background or an IATA travel agency Must be a diligent worker having strong knowledge in GDS and should be well versed with ticketing command Excellent communication and written skills Must be proficient in taking reservation calls and handling customers on phone,

Profile Summary:

Employment Type : Full Time
Industry : Aviation / Airline
Salary : Not Disclosed
Deadline : 13th Apr 2020

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