• Executive CRM Jobs in Gurgaon,India - 25151548

  • Krish Group

Job Description:

Designation -Executive/ Manager-CRM



1Handle customer queries, concerns, suggestions, feedback, etc and manage their expectations

2Update all necessary systems, trackers, ERP modules and customer history details for seamless management at all times

3Offer the best possible customer delight at all times by way of exhibiting best qualities like listening, acknowledgement, empathy, helpfulness and most importantly customer centricity

4Carry ownership for every customer query and close loops with multiple departments, functions, areas until it is resolved

5Ensure highest level of sincerity, integrity and honesty while dealing with customers

6While making outbound calls, the role holder should ensure complete sanctity in information sharing and should be aware of what is need to share v/s good to share

6 In cases of customer complaints, the role holder should be result oriented to offer maximum satisfaction and timeliness

7While handling back end paper work, the role holder needs to have an eye for detail to ensure complete accuracy and quality of letters, emails, any other correspondence sent to customers


Desired Candidate profile

1Excellent communication skills

2 Minimum Experience- 2-3 years into real Estate only

3 Must be handled all the activity as per job description

4 Excellent negotiable Skill


Interested candidate can call on 9810608113 (10am to 6pm)

Note - Initial location will be gurgaon sector 65 after few month candidate will be sifted to Noida location


Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Real Estate
Functional Area : Sales/Business Development
Role : Real Estate Sales
Salary : Rs 3.00 - 4.50 Lacs p.a.
Deadline : 19th May 2020

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