• Escrow / Title Technical Trainer Jobs in United States Of America - 26175589

  • First American Financial Corporation Ltd.
  • United States Of America, Usa

Job Description:

Escrow/ Title Technical Trainer (Remote) Job Family Training

Requisition Number R013870

Work Location Santa Ana, CA
Secondary Location Home, WA, US;

Employment Category Full Time Regular

Company Summary

Join our team! First Americans Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE FAF) is an ideal place to build your career We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889 We believe that our people are the key to the companys continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fourth consecutive year and to more than 50 regional Best Places to Work lists For more information, please visit wwwcareersfirstamcom

Job Summary

Essential Functions

Provide continuing support to end-users
Manage support and communication channels to end-users
Create instructor materials (course outlines, background material, instructional materials, and training aids)
Partner with internal subject matter experts, architecture, product management and training staff to determine, develop and deliver the highest quality training
Confer with partners and conduct surveys to identify training opportunities based on projected needs, changes, and other factors
Deploy a wide variety of methods to appropriately present educational and training programs, including in-person presentations, audio/visual, print, computer and intranet
Evaluate and organize existing materials for effectiveness, and re-develop as necessary
Oversee the organization of training schedule and other educational materials
Coordinate and execute education and training events; plan resourcing and logistics; communicate with partners and management on a regular basis, keep them up-to-date on plans, progress and issues
Keep current with emerging training and learning best practices and methods

Knowledge and Skills/Technology Used

Experience with software or technical instruction including hands-on computer training, online webinars, self-paced e-learning modules, and lectures
Experience with implementing educational strategies
Demonstrates strong communication skills and experience with instructional design strategies for users with varying skill sets as well as experience with developing training modules and materials in a variety of formats including e-learning
Possesses a professional proactive approach to problem solving; reliability; and the ability to rapidly learn new technologies and processes
Ability to develop training courses in a variety of in- person, synchronous online, and self-guided e-learning formats as well as supporting documentation and job aids
Experience with writing and/or maintaining documentation such as user manuals, reference guides, and on-line help text
Expertise with Microsoft Office applications
Experience working independently, pro-actively completing project activities; communicating with subject matter experts; and making recommendations for improvements in training strategies

Typical Education

Bachelors degree in a related area

Typical Range of Experience

2-4 years of experience in the field or in a related area

Travel 25-50 PERCENT to the end of the description

First American invests in its employees development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work First American is committed to diversity and inclusion We are an equal opportunity employer For more information about our Company and our dedication to putting People First, check out firstamcom/careers

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking, Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 12th Aug 2020

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