• Escrow Operations Supervisor Jobs in United States Of America - 26175586

  • First American Financial Corporation Ltd.
  • United States Of America, Usa

Job Description:

Escrow Operations Supervisor Job Family Escrow

Requisition Number R013496

Work Location East Windsor, NJ

Employment Category Full Time Regular

Company Summary

Join our team! First Americans Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE FAF) is an ideal place to build your career We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889 We believe that our people are the key to the companys continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fourth consecutive year and to more than 50 regional Best Places to Work lists For more information, please visit wwwcareersfirstamcom

Job Summary

Essential Functions

Supervises a staff responsible for production activities associated with supporting an area of the escrow process/operations activities
Implements processes and metrics to monitor and improve customer service, quality, turnaround time and productivity Relieves branches of high-volume paperwork
Role may be found in a centralized processing unit
Delegates tasks, manages work flow and makes recommendations for staffing and training needs With management consultation, interviews candidates, provides hiring recommendations, writes and conducts performance reviews, and provides ongoing feedback and coaching Advocates for employees and communicates compensation changes
Provide regular status updates and reports to manager

Knowledge and Skills/Technology Used

Process and detail orientation
Proficient computer skills and solid knowledge of company operating systems and applications
Multi-tasking, problem-solving and customer service skills
Successful track record of executing day to day operational responsibilities, along with participating in, developing and completing projects in area of expertise
Able to implement and enforce processes to ensure compliance and quality
Provides others with reliable information and uses good listening skills
Able to establish and maintain effective working relationships at the departmental level

Typical Education

Bachelors degree preferred

Typical Range of Experience

3-5 years of directly related experience
2 years demonstrated experience in a lead or supervisory role

First American invests in its employees development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work First American is committed to diversity and inclusion We are an equal opportunity employer For more information about our Company and our dedication to putting People First, check out firstamcom/careers

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking, Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 12th Aug 2020

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