• Engineering Software Specialist Jobs in Malaysia

  • Jacobs Engineering Group Inc.
  • Malaysia
  • Save Job
  • 1 - 2 Years
  • Posted : above 1 month

Job Description:

Engineering Software Specialist - ( INF00009M )


Jacobs is a global provider of technical, professional and scientific services including engineering, architecture, construction, operations and project management Our portfolio spans industrial, commercial, and government clients across multiple markets and geographies

Jacobs is currently seeking to hire a Technical Engineering Software Support candidate to join our IT- Project Technology Service team You will be part of the Asia Pacific and Middle East Team working across the region This IT Engineering Software Specialist will be working closely with a broader Technical Specialist team and will be playing a key role in the on-going support of these technologies An excellent opportunity for those who seek international exposure You will based in Manila or Kuala Lumpur

About the opportunity

Focal point of contact for Level 3 Engineering Software Technical Support on managed through Jacobs IT Service Now desk tickets system
Work under guidance from other Engineering software technical specialist
Provide over the phone and remote desktop support to customers
Support a varied suite of Engineering software products
Compliance with our workplace practices and standards
Assist with configuration of project tools for project execution
Providing support and troubleshooting of Engineering and CAD/BIM based software
Document installation of project Engineering Design Tools from one or more vendors
Create and maintain user documentation of common support issues
Involvement in application development and innovation for project delivery excellence
Representing Jacobs IT-Project Technology Services in the local office

About You

Well organised and able to prioritize tasks when under pressure
Experience working for, in an Engineering Design consultancy firm
Have used and supported at least one of these software (Beginner 1-2 years experience)

AutoCAD (any AutoCAD based application, Civil 3D, Plant 3D)

Revit, Inventor, Naviswork

MicroStation, (V8i, Connect Edition)


Understanding of Windows operating system and software are installed and used under a locked down environment
Have an ability and willingness to adapt, quick to grasp and apply new skills brought about by rapidly changing structure, process, information and technologies
Ability to work unsupervised and able to exercise good judgement
Experience with providing technical support is desired, but not essential
Excellence communication skills, written and verbal (English)
Excellent computer skills, MS-Windows OS
Strong, proactive problem-solving skills

Why Jacobs

At Jacobs we value people Having the right balance of diversity, career and lifestyle enables us to consistently deliver and exceed clients expectations

Working alongside industry leaders, you will have the opportunity to develop your career working on key projects in an environment which encourages collaboration, knowledge sharing and innovation To support your professional growth, Jacobs flexible working arrangements, extended leave options and a host of social, health and well being events and initiatives will underpin our commitment to you Our culture at Jacobs means its all about what you do, not where you are, which counts!

Its a great time to join Jacobs Achieve more with a global brand Apply online by clicking on the link below

Please note If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Engineering/Projects, Consulting Services
Functional Area : Engg. project Mgmt./site Engg./Civil Engg.
Role : Civil
Salary : As per Industry Standards
Deadline : 28th Jan 2020

Key Skills:

Company Profile:

Jacobs Engineering Group Incarfix

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