• Engineering Operations Manager Jobs in Canada - 23778127

  • ORACLE
  • Canada
  • Save Job
  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

Engineering Operations Manager - 19000MF1 No Visa Sponsorship is available for this position

Preferred Qualifications

OpenAir is seeking a technical Operations Manager to help manage its Engineering Operations OpenAir is one of the family of products under the Oracle-NetSuite business unit It is the leader in cloud professional services automation and runs under a Unix-environment

This person will be responsible for maintaining and upholding high standards under the business units 3 operational pillars, Uptime, Security and Performance, as well as delivering on the operational engineering objectives of the business

This role is a global engineering leadership position and will be managing engineering staff based in the US and Canada; and will be working closely with the wider OpenAir operations team with engineers based in the UK and Czech Republic

This role will require a close working relationship with the Development & QA teams as well as other teams within the NetSuite and Oracle organization The successful candidate will help enhance the operational procedure, engineering, systems and business processes

Key responsibilities

Delivering operational engineering products in line with the business objectives

Project management, planning and service delivery

Decisions on key technical solutions, design decisions and implementations

Incident Management and Problem management

Ensuring operational uptime, security and performance of the OpenAir product in our cloud environment to our customers

Communicating job expectations; planning, monitoring, appraising and reviewing job contributions quarterly

Developing operations systems by implementing, enforcing and evaluating policies and procedures;

Managing a group of remote engineers in the teams daily 24x7 operation, all quarterly reviews, evaluations and career development

Accomplishing operational roadmaps by completing related tasks as needed

Identifying areas for improvement

Promoting a culture of learning

Basic Qualifications

A completed bachelors technical degree from an accredited University, or equivalent work experience

Authorized to work in the US or in Canada without sponsorship

Direct management experience for salaried employees and their performance

Experience with performance metrics and process improvement (how, when, who)

Candidates must be flexible to work weekends and/or overnight shifts

Requirements and qualifications

Demonstrated success in leading/managing a team of support engineers in a 24x7 operations environment (Minimum 5 years)

Demonstrated success in establishing and improving IaaS, Paas, or SaaS procedures, metrics, technology, tools within on-premise and remote support environment

Previous experience with Unix/Linux (must have)

Knowledge of MySql database (good-to-have)

Knowledge of Perl (nice-to-have)

Strong People development skills

Ability to handle changing priorities and use good judgment in stressful situations

Demonstrated ability to promote a culture of learning

Demonstrated experience and collaboration with international teams and departments

Excellent written and verbal communication skills

Detailed Description and Job Requirements

Work with a world class team to develop, implement, and support cutting edge Oracle technology

Manages a team maintaining and/or implementing software project(s) and/or internal systems Defines, documents and manages scope, expectations, implementation approach, deliverables and acceptance testing criteria

Leads a specialized area which may have diverse functional elements Frequently interacts with supervisors and/or functional peer group managers May interact with senior management Demonstrated leadership skills Detailed knowledge of several applications within a business area needed BA/BS degree and relevant experience

Oracle is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law

Job Information Technology

Location United States

Other Locations Canada

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 07th Apr 2020

Key Skills:

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