• Engineer - JAVA /Oracle - Support Jobs in Chennai,India - 24963218

  • AstraZeneca Ltd
  • Save Job
  • 2 - 5 Years
  • Posted : above 1 month

Job Description:

The main responsibilities of the role are to

Ensure optimum performance and stability for multiple systems for Finance and Global product portfolio strategy for AstraZeneca Operations, including providing workarounds and identifying areas for improvement or solutions to permanently address the issue
Monitor production system to ensure it is operating in a manner consistent with Service Level Agreements (SLAs)
Provide 2nd/ 3rd line support (technical queries, bug fixes and small enhancements relating to application and platform), complying with Astra Zeneca standards, change control procedures
Take ownership of issues through to delivery or issue resolution or escalation, as appropriate
Support development activities by helping in code build and deployment, tool configuration, management and administration, application environment set up, change and release management
Demonstrated ability to apply technical knowledge to multiple systems and support multiple business groups
Develop specialist knowledge in relevant systems, documenting and sharing that knowledge, as required, with global teams
Liaise with multiple stake holders including users, infrastructure/middleware teams, 3rd party software vendors for resolving issues and potential process improvements

Essential Experience (Must have skills)

2 to 5 years of prior experience in application support and maintenance (L2/L3 support)
Strong support skills
Exposure to ITIL Framework, understanding of incident, problem, change and release management process
Troubleshooting skills on Oracle, SQL Server or any other RDBMS
Working knowledge of PL, SQL
Bug-fix and development experience on web and standalone applications built on Java/J2EE technologies
Understanding of JAVA Web Services
Experience working on IT Service management tools like Service Now, Remedy or Service Manager
Demonstrated ability to apply technical knowledge to multiple systems and support multiple business groups and applications

Personal Attributes

Keen to acquire new skills and work on new technology products
Experience working with global teams
Ability to work independently, as well as in a team environment
Logical mind with keen analytical skills
Clear and concise communication, written and verbal
Ability to respond well to pressure
Strong interpersonal skills with ability to work effectively across team boundaries
Must participate on call rotation with off hours support, which includes US support hours (2200 0700 IST)

Educational Qualifications

Degree in Computer Science/Electronics or equivalent

Supplementary Experience (Useful additional skills)

Mindset to support business critical applications
Experience working with Microsoft Visual Source Safe, SQL Developer, Toad, ORACLE DB
Understanding of FDA regulations like GxP and 21 CFR Part 11
Experience in setting up and managing application environments

Engineer - JAVA /Oracle - Support

Information Technology

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 06th May 2020

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