• Engineer HelpDesk Jobs in Ukraine - 23846051

  • Ukraine

Job Description:


Engineer HelpDesk, Odessa

Project Description Join our Development Center in Odessa and become a member of our open minded, progressive and professional team In this role you will be working on projects for one our world famous clients You will have a chance to grow your technical and soft skills, and build a thorough expertise of the industry of our client On top of attractive salary and benefits package, Luxoft will invest into your professional training, and allow you to grow your professional career

Responsibilities Investigates and resolves software and hardware problems for end users through established processes and procedures
Answers, evaluates and prioritizes incoming work order system (telephone, voice mail, e-mail and in person) requests to assist users experiencing problems with hardware, software, networking, and other related technologies
Interviews users to collect information about the problem and lead users through diagnostic procedures to determine source of error/problem
Sets-up computers, phone system, software and peripheral equipment for new company hires
Sets-up users on network and provide user name and password access to specified systems
Trains users on software
Assists with Network Administration including connections, hardware and programming configuration, based on vendors Cisco, Microsoft, Dell, IBM
Utilizes particular technical skills in Active Directory, DNS, DHCP, and server management / maintenance
Optimizes site connectivity, desktop performance and user experience (daily complaints now)

Skills Must Operating Systems Windows XP, Windows 7, Windows 8, Windows 10
Software Applications MS Office 2013, MS Office 2016, GoToAssist, etc
Hardware Identify systems components and assemble functional systems, develop and implement preventative maintenance plans, configure data storage devices, optimize memory, use meters and lab tools, knowledge of and practice lab safety precautions
Network LAN/WAN, TCP/IP, Active Directory, Group Policy, DNS, DHCP, VPN, DOS, MS Remote Desktop Connection

Nice to have - Linux systems administration
- Knowledge of virtualization systems

Languages English Intermediate



Office Address

Kartamyshevskaya Str 9V, Business center Mykhaylovsky, 65005, Odesa

Work Type

Help Desk Support

Seniority Level


Ref number


Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Software
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 18th Apr 2020

Key Skills:

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