• Engine Field Service Technician - Level II Jobs in United States Of America - 25079959

  • Cummins Engine, Inc.
  • United States Of America, Usa

Job Description:

Engine Field Service Technician - Level II

Description

Engine field Service Technician Level II 190002H1 Williston, ND

No, this isnt one of those ordinary jobs

Cummins is a team of dependable, innovative thinkers, who are empowered to generate and deliver solutions for customers, community, and environment Our employees develop their careers through the challenges only a diverse, global innovator can promise This is a collaborative culture where thinking beyond your desk is more than part of the job It is the job

This is what we call Working Right

As part of Cummins, we will add to your current skills by providing training, encouragement and growth within a teamwork environment We invest in your professional growth by providing you with education and training opportunities to keep current on industry standards and products You will gain valuable knowledge of the diesel engine industry and skills that will last a lifetime

A commitment to excellence is deeply rooted in Cummins tradition of exceptional service Our employees are dedicated to delivering the Best Every Time, Every Day with the goal of earning customers for life!

We take pride in providing an unmatched high caliber of service and support for Cummins engines, generators, filters, and related products that serve the varied needs of our customers Crucial to accomplishing this is the energy and commitment of Cummins employees to the company

Responsibilities

Diagnoses and completes less complex repairs to engines at the customers site

Engages customers in a courteous and professional manner Anticipates and ensures prompt and efficient attention to customer needs

Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools

Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field

Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor

Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens

Identifies additional service opportunities with customer

Completes training in line with skill and business requirements

Maintains service vehicle and tools for cleanliness and proper operation

Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

Qualifications

Skills

Education, Licenses, Certifications

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit (Preferred)

Experience

Skills

Skill Level A

Level I Technician plus

Ability to carry out basic diagnostics using Cummins diagnostic tools on different product types with minimal supervision

Able to fully use all required Cummins service tools including Insite, EDS, Quick Serve On Line

Familiar with basic warranty/policy terms

Capable of developing collaborative working relationships Able to identify opportunities for work process improvements

Can resolve common technical problems

Skill Level B

Skill Level A plus

Ability to carry out full diagnostics using Cummins diagnostic tools on different product types without supervision

In depth mechanical repair and maintenance capability to carry out external engine repairs including fuel system components without supervision

Ability to develop and maintain productive customer relationships and educating customers on operations and maintenance of products

Ability to identify and up sell further service and repair opportunities

Education, Licenses, Certifications

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit

Experience

Basic level field service work experience

Intermediate level knowledge of and/or experience with engine products

Customer service experience

Candidate must meet all eligibility requirements to drive a Company vehicle, including but not limited to

Must have a current, valid drivers license issued by the state in which they reside

Must have current motor vehicle liability insurance

Must abide by all local, state and federal rules and regulations

No convictions for any driving under the influence of alcohol or drugs charges (DUI) within prior 5 years

No greater than three (3) moving violations within prior 12 month period

No greater than 2 avoidable accidents on MVR within prior 3 years

Must meet current DOT requirements

Ability to obtain and renew CDL preferred

Requires On-call, after hours, night shift, out of town/overnight stays in outside and Hazardous working conditions

Physical Requirements

Must be able to lift 50 pounds occasionally

Must be able to stand on feet for long periods of time

Must have the physical ability to wear Personal Protective Equipment (PPE) Protective Glasses and Protective Footwear as required

If selected, candidates must consider this position as primary employment and hold no other jobs with this Companys competitors, customers, or supplier

Compensation Base salary commensurate with experience

Benefits Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law Cummins validates right to work using E-Verify

Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employees Form I-9 to confirm work authorization To learn more about E-Verify, including your rights and responsibilities, please visitwwwdhsgov/E-Verify

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Manufacturing/Industrial
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 11th May 2020

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