• Engagement Manager - Analytics - BFSI Domain - KPO Jobs in Bangalore,India

  • Apidel
  • Save Job
  • 6 - 12 Years
  • Posted : above 1 month

Job Description:

Key responsibilities

- Proactively build relationships with existing clients - nurture and grow them to improve share of wallet and retention

- Be a strategic partner to clients and being abreast of their key focus areas and challenges

- Be the main point of contact for any support clients may need from Client

- Stay up to date on new products and services of client and socialize them with the client base

- Be an effective bridge between delivery and client teams to ensure smooth delivery of services, solutioning of new ones and overall satisfaction

- Define and execute the approach and plan on potential risks, changes and future opportunities in client accounts

- Lead client site teams in terms of mentorship, project oversight, support, client interaction and effective Bridge with Project Managers

Key skills

- At least 6 years in the Analytics space in client facing roles - either delivery, sales or account management

- Proven experience in handling clients in a global environment

- Excellent communication and interpersonal skills with aptitude in building relationships across levels in an org

- Preferred experience in BFSI domain

- Aptitude in problem solving and negotiation abilities

- Excellent organizational skills, ability to work in an unsupervised and unstructured space

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 19th Feb 2020

Key Skills:

Company Profile:

Not Mentioned

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