• EMPLOYEE RELATIONS REPRESENTATIVE Jobs in Kuwait City - 23855960

  • Vectrus
  • Kuwait City

Job Description:

This position description is subject to change at any time as needed to meet the requirements of the program or company

POSITION SUMMARY

The Employee Relations Representative will act as the central point of contact and subject matter expert for employee relation issues and concerns The ER Rep coaches and advises employees and managers on progressive discipline, performance management, conflict resolution, and employment risk matters ensuring a consistent and aligned approach when managing employee relations across the program He/she will gather detailed, pertinent information by conducting fact-finding interviews and investigations, interpret the findings, prepare documentation, and document & track disciplinary actions taken for corrective action and grievances He/she will maintain a positive employee relations environment including enabling management capability, oversight of managers employee relations activities, maintaining the pulse of employees ER experience, and professional handling of issues/cases in accordance with VECTRUS established practices

MAJOR JOB ACTIVITIES

Conducts fact-finding interviews and investigations Gather information and prepare documentation associated with employee relations issues Work with managers to prepare appropriate progressive discipline documentation

Prepares concise and analytical investigative reports Develops recommendations per policy regarding disciplinary actions

Provides expert advice, coaching, and assistance to management to address an array of employee conduct and performance issues and grievances with fluctuating levels of complexity while keeping Employee Services and Relations Manager informed of the status, recommendations, and diagnosis of trends that may need attention In addition, participate in progressive discipline meetings to ensure clarity of message delivered to employee

Drafts disciplinary and adverse actions, including letters of counseling, proposed performance improvement plan (PIP), and termination letters

Apply working knowledge of basic principles of EEO and Human Resource Policies and Procedures when responding to employee relations issues with a high degree of professionalism, discretion and confidentiality

Performs Climate Assessments and collection of data; recommends solution to conflicts

Prepares material and conducts training for supervisory personnel on matters pertaining to disciplinary actions, grievance procedures, counseling techniques and effective documentation

Maintains effective working relationships with all echelons within the program, internal and external agencies

Maintains records and files to support employee relations reporting and records requirement Conducts historical review of employee files and ER disciplinary tracker

Maintains an attitude and philosophy consistent with the Vectrus Code of Conduct and Core Values

Performs other duties as assigned

MATERIAL & EQUIPMENT DIRECTLY USED

Personal computer, laptops, scanners, printers, faxes, other network equipment, other general office equipment, and operating a motor vehicle

WORKING ENVIRONMENT

Will be exposed to extreme conditions such as heat, cold, dust, noise, chemicals Works in a general office environment and may be required to work an uncommon tour of duty including nights, weekends and holidays Travel to all areas of operation for K-BOSSS is a must Employee use of personal protective equipment (PPE) is required for some situations PPE includes but is not limited to head, foot, torso, respiratory, vision, and hearing protective devices Must comply with all Fire and Safety Regulations and post policies

PHYSICAL ACTIVITIES

Work is generally conducted in an office environment However, duties may occasionally involve working outside with a potential exposure to extreme temperatures Work may require heavy lifting up, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical or biological agents

Qualifications

MINIMUM QUALIFICATIONS

Education/Certifications

BS/BA degree in Human Resources, Business Administration, Management, or related field Preferred

PHR/SPHR certification preferred

Five (5) years of Human Resources discipline experience

Experience

Minimum five (5) years of Human Resources disciplines experience required, with three (3) of those being in employee/labor relations including personnel investigations and conflict/complaint resolution and a minimum of two (2) years in an OCONUS contracting environment working in Human Resources is highly desirable

Candidate must also possess proficiency in EEO guidelines, and standard Human Resources policies/practices Must also be

able to work under pressure, manage multiple assignments simultaneously, and have excellent interpersonal skills

Skills

Strong client/customer focus, coupled with a collaborative style Ability to handle confidential materials/issues, employee files, organizational change, grievances, and performance reviews Strong attention to detail in composing and proofing materials, establishing priorities, scheduling and meeting deadlines Ability to interact and communicate well with individuals at all levels of the organization and across cultures including the ability to handle difficult conversations Ability to build authentic relationships by making oneself available to others and listening to and respecting the perspectives and opinions of others Must possess excellent writing skills for the purpose of composing/drafting correspondence such as disciplinary/adverse and performance based actions letters (eg reprimands, proposal and decisions for suspensions/removals, and performance improvement plans

Strong influencing skills and the ability to coach employees and management through complex, difficult and emotional issues and influence decisions without direct decision making authority Demonstrated ability to resolve problems or issues by gathering and assessing information, taking advice, and using judgment that is consistent with standards, practices, policies, procedures, and regulations

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Software
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 19th Apr 2020

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