• EMEA Applications Solution Engineer - CX Jobs in United Kingdom

  • United Kingdom, Uk
  • Save Job
  • 7 - 10 Years
  • Posted : above 1 month

Job Description:

EMEA Applications Solution Engineer - CX (Customer Experience) - 19000BUU

Preferred Qualifications



What if you could shape the way companies drive and increase their business success by introducing groundbreaking Cloud solutions in an impactful and innovative way At Oracle, you can create Tomorrow Today together with our customers across a range of global industries as part of our Applications Solution Engineering (SE) team


Our SEs have specialist and industry knowledge to help our customers build their cloud journeys In partnership with sales, we collaborate with our customers to inspire them with an innovative solution roadmap to drive outstanding ROI in their businesses

This role will be aligned to Customer Experience in the UK


Partner with sales teams across all stages of the sales cycle to articulate the business value of Customer Experience

Leverage industry knowledge to recommend relevant and innovative solutions that support your customers desired outcomes

Ensure customers key business requirements and motivations are fully understood and addressed

Design, present and articulate Oracle Customer Experience solutions to a variety of external and internal stakeholder audiences

Focus on overcoming obstacles to achieve the customers desired outcome

Stay up to date and increase your skills and knowledge in Customer Experience and modern demonstration techniques

Address the competitive landscape and handle objections

Ensure a smooth handover for a successful customer implementation

Represent Oracle as a credible expert, providing current and new product information through workshops and at customer or industry events

Drive the strategic growth of EMEA Applications through an active contribution to the SE community


Excellent communication and presentation skills

Innovative thinking

Strong collaboration skills

Networking skills

Drive and resilience


Emotional intelligence

Ability to self-manage

Ability to translate complex customer needs into business solutions


Extensive knowledge of business applications (preferably Customer Experience solutions)

5 years of experience as pre-sales or implementation consultant in enterprise transformation projects in Financial Services / Retail / Travel & Tourism / Consumer Goods and /or 5 years business experience in the above industries (Industry Qualification is a plus)

Understanding of Oracles Cloud strategy and the SaaS marketplace

Sales methodology knowledge, including processes and disciplines

Ability to apply technology to drive innovation, experience in utilising design thinking and customer journey mapping a plus

Bachelors / Masters degree or equivalent desirable

Fluent in English (other languages are a plus)

Travel within the UK is required, approx 50 PERCENT

Detailed Description and Job Requirements

Provides direction and specialist knowledge in applying the technology/application to client business Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell

As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction Acts as a technical resource and mentor for less experienced Sales Consultants Focuses on large or complex sales opportunities that need creative and complex solutions Develops productivity tools and training for other Sales Consultants Develops and delivers outstanding Oracle presentations and demonstrations Leads any and all aspects of the technical sales process Advises internal and external clients on overall architect solutions

Leading contributor individually and as a team member, providing direction and mentoring to others Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization 3 years vendor (sales and marketing) experience 7 years business experience with relevant computer applications or database/tools Ability to implement the most advanced product features Thorough knowledge of system and application design In depth knowledge of competitors Demonstrated project management skills Demonstrated excellent verbal and written communication skills needs analysis, positioning, business justification, closing techniques Ability to persuade others through presentations, demonstrations, and written communication Ability to travel as needed A/BS degree or equivalent, advanced degree highly desirable

As part of Oracles employment process candidates will be required to successfully complete a pre-employment screening process This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable)

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Business/Systems Analysis
Salary : As per Industry Standards
Deadline : 11th Mar 2020

Key Skills:

Company Profile:


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