• EFX Application Support - FM Revenue Application Jobs in Bangalore,India - 25609323

  • Standard Chartered Bank Ltd
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East

To us, good performance is about much more than turning a profit Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good

Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation This in turn helps us to provide better support to our broad client base

Purpose

We are looking for a candidate for providing application support for the banks strategic ecommerce FX platform who can face off business and meet their demands (trading and sales) and expectations The candidate should have prior front office experience supporting similar applications and has strong technical and communication skills The candidate should be adept in prioritizing and judging the nature of the issues and able to context switch between issues and is able to address and resolve them

Key Roles & Responsibilities

SME role to provide BAU Application support to the Financial markets Ecommerce business

eFX and eRates Application support

High Severity incident management

Change coordination and implementation

Problem Management

Engagement with multiple teams within and outside the bank to resolve key production impacting issues

Root Cause Analysis

Operational Risk Management

Participate in Disaster Recovery/BCM drills

Performance/stability reviews/improvements

Put forward ideas to improve automation and/or efficiency, and own through to implementation

Adhere to Change Control and Fault Reporting Procedures

Participate in weekend on-call and public holiday support rota

Qualifications & Skills

Strong functional knowledge of Financial FX products like spot, NDF, swaps etc

Strong functional knowledge of Financial Rates productions like Bonds, Treasuries etc

Ability to drive incident bridges by involving all the relevant parties and progressing the issues / outages to closure

Complete understanding of end to end trade lifecycle

Knowledge of FX FIX connectivity & Client onboarding

Very good knowledge of ITRS Geneos / Oracle SQL / KDB

Strong scripting skills either in bash or python

ION Marketview server side and GUI

Ability to own and drive small/ad-hoc project work and deliver to its closure

Excellent communication (both written and verbal) and analytical skills

Self starter, able to self manage with strong collaboration skills and able to interact effectively with others

Strong shell/Perl scripting skills Ability to automate manual task and seek continuous improvement in support performance

Good working knowledge of Splunk and ability to write reports using splunk

Good understanding in infrastructure setup, O/s memory management, capacity review

Good understanding in networking concepts and ability to trouble shoot and understand latency issues

Ability to work under pressure, multi-task and deliver

Strong team player

Certifications

ITIL Foundation V3 and PMP is preferable

Apply now to join the Bank for those with big career ambitions

To view information on our benefits including our flexible working please visit our career pages

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 06th Jul 2020

Key Skills:

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