• Education Services Curriculum Developer Jobs in United States Of America - 23798206

  • Gainsight
  • United States Of America, Usa
  • Save Job
  • 3 - 6 Years
  • Posted : above 1 month

Job Description:

Education Services Curriculum Developer at Gainsight St Louis, MO

Gainsight is a venture-backed, fast growing tech company revolutionizing Customer Success for businesses The Customer Success company helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy Gainsight provides a complete, end-to-end Customer Success solution through its services and technology The industry-leading platform helps companies manage customer relationships effectively, track customer health and transform the way organizations orient around the customer Gainsight is the platform of choice for many leading companies like Box, Adobe and Workday The company has been recognized as one of the top 100 private cloud companies in the world by Forbes, one of the fastest growing private companies in America by Inc Magazine, and as one of 20 Great Workplaces in Tech by Fortune Magazine Gainsights CEO, Nick Mehta, has been recognized as one of the Top SaaS CEOs in America The company has offices in California, Phoenix, St Louis, London and India

With diversity and inclusion at the forefront of Gainsights core values, we promote a culture that celebrates diversity and inclusiveness at Gainsight, regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age



Role is based in the greater St Louis Area

You are a strong curriculum developer and writer with experience creating engaging and effective learning You thrive on quickly learning new products and technologies with minimal direction and have an interest in translating that knowledge into innovative learning You have proven expertise in identifying the right style and level of content for various audiences and have a track record of creating compelling, innovative and comprehensive hands-on self-study or expert-led learning experiences This position will report to the leader of Education Services

What Youll Do

Work with SMEs to produce online self-paced training content for customers, partners and internal technical audiences
Work with technical subject matter experts to develop job task analysis and build criterion-referenced Admin Certifications examinations
Transform recorded webinars into engaging eLearning self-paced courses, containing a variety of multimedia including video, simulations, voice over PowerPoint slides, labs and knowledge checks, etc
Can work efficiently and manage to project timelines
Update content based on feedback, LMS data analytics, and SME input
Meet regularly with other internal Gainsight resources to keep current on product changes
Understand and apply principles of adult learning theory
Ensure learning content is current, high quality and engaging
Brainstorm creative treatments and innovative instructional strategies
Visualize instructional graphics, the user interface, interactions and the finished product
Write effective copy, instructional text, audio scripts and video scripts
Know the capabilities of eLearning development tools and software

Required skills What Were Looking For

At least 3 years experience building online learning content for SaaS companies
Experience with curriculum development applications such as Captivate
Excellent writing and editing skills
Solid understanding of the ADDIE development model, instructional analysis, and experience meeting milestones
Has the ability to thrive in a rapidly changing environment

Job Benefits At Gainsight, we dont believe in doing things as a means to an end Lifes too short to have anything short of a joyful work environment that we passionately believe in We think that work vs life is a false choice created by pundits, cynics and consultants We also believe that any community (like a company) needs a ton of diversity and a very small number of things that bring us together

Here are Our 5 Values

Golden Rule We try to practice the Golden Rule ( Do unto others and that sort of thing) by exercising reliability, trust and giving back to each other and our community
Success for All We believe that success for our stakeholderswhether our teammates, clients or shareholderscomes with a sincere focus on continuous learning, selfless teaching and making a difference in each others lives
Child-like Joy We aspire to experience child-like joy in our work and lives, injecting a spirit of passion, optimism and laughter into everything that we do
Shoshin We believe in a beginners mind Dont surround yourself with people like you--diversity breeds creativity
Stay Thirsty, My Friends We believe in a totally internally-driven strive for greatness The solutions is think more, not doing more

Why Youll Love It Here

Our Attitude Weve created a new industry from scratch, and were on the fast track!
Our Leadership We offer the leading tech solution for driving Customer Success
Our ROI Reduce customer churn, increase up-sell, and improve customer satisfaction
Our Technology Deep Salesforcecom hooks, predictive analytics, and a beautiful user interface
Our Impact We help our customers make millions of dollars more per year
Our Clients Big companies like Box, Adobe, Marketo, and many others
Our Team Tech all-stars from Facebook, Box, and others (and top consulting firms like BCG and McKinsey!)
Our Values They are unique - Golden Rule, Success for All, Childlike Joy, Shoshin, and Stay Thirsty, My Friends
Our Office If you showed up one day, you might find anything from ping pong competitions to mini-golf championships

Benefits include medical, dental, vision, short and long term disability, life insurance, 401k after first quarter of employment, and Flexible PTO

Gainsight is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : Business/Systems Analysis
Salary : As per Industry Standards
Deadline : 11th Apr 2020

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