• Dveloppeur , Support aux applications - Application Support Developer Jobs in Hyderabad,India - 25109148

  • Prime Focus Pvt Ltd

Job Description:

Rdig au masculin pour allger le texte

DNEG est prsentement la recherche dun Ingnieur Support aux applications afin de joindre notre quipe globale dIMS (Information Management and Systems) qui offre un support technique ainsi que des services de maintenance et de dveloppement aux dpartements des Oprations tels finances, ressources humaine, acquisition de talent, lgal et marketing Le dpartement IMS offre un support primordial aux diverses solutions SaaS et systmes CMS Bas au studio de Montral, tu fera partie dune quipe inclusive qui sassure que les technologies et les solutions utilises par DNEG sont efficaces

Responsabilits

Offrir du support technique de 1ere et 2ieme ligne aux Oprations
Traiter des correctifs de bogues et des demandes de changement pour les applications Web des oprations existantes
Crer et maintenir les APIs
Crer et implmenter les RESTful APIs afin de supporter nos interfaces web
Trier les demandes de support via notre systme de tickets (Jira)
Crer des guides et des documents techniques
tre la liaison avec les Oprations et les fournisseurs externes
Offrir du mentorat et de la formation aux membres de lquipe

Tes habilets interpersonnelles et en communication te permettront de te distinguer dans ce rle Tu seras le premier point de contact avec les Oprations concernant leurs problmes techniques, alors ta capacit dvelopper des relations positives avec les membres de lquipe taideront exceller dans ce rle

Qualifications

Excellente comprhension de langlais
1 an dexprience en support dapplications et/ou de logiciels
Exprience antrieure en support de systmes CRM/CMS/ERP
Exprience pratique sur des scripts et des applications de commande en ligne
Connaissance de RDBMS
Exprience avec Linux et des systmes dexploitation OSx
Connaissance de la mthodologie SDLC et/ou Agile
Exprience antrieure de travail dans un environnement ax sur le client
tre proactif et avoir de linitiative

Atouts

Exprience avec Python, Java, Ruby ou autre langue de programmation
Exprience avec Workday
Exprience avec PostGres, MySQL et SQL
Exprience avec Spotfire ou un logiciel de visualisation des donnes
Exprience avec Git et les systmes de billets (Jira)

propos de toi

Fortes habilets de communication, tant verbalement qu lcrit
Capacit apprendre rapidement de nouveaux langages de logiciel
Capacit de travailler de manire autonome et en quipe
Bonne gestion du temps et des priorits
Excellentes comptences organisationnelles
Capacit dinteragir avec aisance avec le personnel technique et non technique

propos de nous
Nous sommes DNEG, un des leaders mondiaux deffets visuels, danimation et de conversion stro pour des longs mtrages et pour la tlvision, avec des studios Londres, Vancouver, Mumbai, Los Angeles, Chennai, Montral, Chandigarh, Hyderabad et Goa
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We are looking for an Application Support Engineer to join our global IMS (Information Management and Systems) team, which provides technical support, maintenance and development services to Operations departments such as Finance, HR & Talent Acquisition, Legal and Marketing IMS provide crucial support to various SaaS solutions and CMS systems, and based in our Montreal studio, you will be part of a close-knit team who ensure the technology and solutions used in business operations at DNEG run smoothly and efficiently

Responsibilities

Provide 1st and 2nd line technical support to our Operations teams
Address bug fixes, requirement gathering for new features and change requests for existing operations web applications
Creating, maintaining and versioning APIs
Design and implementation of RESTful APIs to support web-based user interfaces
Triage of operations requests and support issues via the ticketing system (Jira)
Write technical documentation and workflow guides
Liaise with Operations teams and external vendors
Providing mentorship and training to team members where required

Must-Have

1 year of hands-on software application and/or support experience
Previous experience supporting CRM/CMS/ERP systems
Hands-on experience in working on scripts and command line applications
Working knowledge of RDBMS
Experience of Linux, OSx operating systems
Knowledge of SDLC and/or Agile methodology
Previous experience of working in a customer-facing environment
Be proactive and work with initiative

Nice to Have

Working knowledge of Python, Java, Ruby or other programming languages
Experience with Workday
Experience with PostGres, MySQL, and SQL
Exposure to Spotfire/data visualisation software
Familiarity with Git and ticketing systems (Jira)

About You
A strong communicator, both verbal and written
A quick learner - ability to quickly pick up new software languages as needed
Able to work autonomously and within a team
Good time management and prioritization
Excellent organizational skills
Ability to interact confidently with both technical and non-technical staff

About Us
We are DNEG, one of the worlds leading visual effects, animation and stereo conversion companies for feature film and television, with studios in London, Vancouver, Mumbai, Los Angeles, Chennai, Montral, Chandigarh, Hyderabad and Goa

About Us
We are DNEG, one of the worlds leading visual effects, animation and stereo conversion companies for feature film and television, with studios in London, Vancouver, Mumbai, Los Angeles, Chennai, Montral, Chandigarh, Hyderabad and Goa

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Entertainment/Media
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 16th May 2020

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