• Director - Human Resources - BPO/ITeS/IT Jobs in Kolkata,India

  • RGF Professional Recruitment India
  • Save Job
  • 15 - 22 Years
  • Posted : 30 days ago

Job Description:

Experience 15-22 Years

Director - Human Resources (Looking for HRSS environment experience only)

Title - Director HR

Location Kolkata

- Non negotiable 13-15 years of working experience in a HRSS environment either in a captive or outsourced model Should have worked for global regions

- Preferably should have led a global HR service centre

- Will handle a direct team of 10 members for delivery

Report to Business Head

- Would be responsible to provide leadership for the various locations for the HR Shared Services and develop newer skills and competencies aligned to the requirements of the group

- Look after client satisfaction, portfolio management, business partnering & planning, drive transformations & transitions, understand client needs and ensure satisfaction by providing required solutions & SLA management

- Should be able to deploy process transformations through RPA/AI approach

- Must have experience of HR delivery within large shared service operations

- Should have experience in building shared services teams involving transitioning of existing delivery from multiple locations to an offshore location

- Focus on improvement of overall customer experience

- Strong relationship building, communication, and influencing skills

- Leadership skills in a multicultural environment Cultural sensitivity and ability to work internationally

- Look after process improvements/optimizations and have strong project management experience

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 18th Feb 2020

Key Skills:

Company Profile:

Not Mentioned

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