• Director , Engineering Jobs in Indore,India


Job Description:

Director, Engineering



Posted 2 years ago

is a leading commerce solutions provider for brands and retailers globally Led by a team with over four decades of commerce experience, Iksula assists over a dozen billion dollar companies in managing their commerce operations seamlessly, with offices in Mumbai, Indore, San Francisco, New York, Toronto, Singapore and Dubai We are seeking a Director of Engineering who will be in charge of the general management of the Software Delivery department, with a clear focus on quality and performance of the delivery Ideally, you have experience running a Software Delivery Practice or an Organization with a solid background in Operations Management, Process Excellence, People Management and Change Management

First and foremost, were looking for someone with

Ability to drive a strong workforce and workload management process, both for Projects day-to-day staffing and for overall capacity management, with a 12 months forecast horizon
Culture of personal accountability act as guarantor of the performances and quality of the delivery The Head Software Delivery actively supports the Presales / Proposal process in providing all necessary evaluations and workload sizing
Experience in Execution stage, to drive the operations through a strong Risk Management approach to ensure that the agreed models at Proposal stage are respected throughout projects lifecycle
Focus on continuous improvement Productivity and Quality being the main Key Performance Indicator for the Software Delivery department, driving improvements through optimized delivery processes, tools, systems, delivery model, and from well-trained team within his department
People development (from recruitment to resignation) experience, with an objective to preserve and improve upon the current organizations open culture, while growing the engineering capabilities directed towards better control or even a reduction of delivery costs without jeopardizing the quality of the delivery
Experience building or participating in budget and forecast process, providing the required financial and operational elements to build the yearly budget and the forecasts
Passion to Lead by example and generate energy to motivate teams consistently demonstrate integrity, transparency and accountability in all actions and promote these values in others

Some of the things youll do

This leadership role must consistently provide effective, progressive, innovative, collaborative leadership, including but not limited to the following

Work with the Global Executive Team to define the optimum operating model for Iksula operations delivery

Revenue Maximize realization of bookings to revenue; effectively support Sales in generating new and incremental revenue; consistently achieving revenue goals and while forecasting future needs
Margin Manage costs to optimize profitability; effectively raise and manage risks which can impact costs and margins
Resource Management Drive high levels of workforce engagement through effective management; Manage demand forecast and capacity planning process; Recruit, hire and on-board talent to meet capacity plans; Manage utilization, including billable utilization; Plan and manage Partner / Vendor resources
Client Satisfaction Partner with Sales to set and manage client expectations; Assure quality delivery that meets/exceeds client expectations; Identify and address quality enablement gaps across the value delivery chain; Visit clients and solicit feedback; quarterly service reviews, planning sessions, etc
Deliver monthly software delivery related metrics and financial reporting

Other things we like in a potential candidate

Passion for technology and never-ending curiosity about the next bright and shiny thing

Experience with building and improving processes

Ability to work with a geographically distributed team

Experience with software development tools like Jira, GIT, Selenium

Experience with Drupal, Magneto, Hybris and / or mobile development would be an advantage

Customer-focused; leverages domain and technical knowledge to build credibility

Builds reputation clients come first available and responsive

Self-motivated driven by business challenges and desire to win

Strong communicator conveys information clearly which others value

Outcome oriented; doesnt confuse activity/productivity

Continuous improvement champion driven to perform again and better every day

Candid; outspoken and solution-focused about success obstacles

Highly collaborative works well with a wide range of colleagues

Embraces accountability

Disciplined, yet adaptable to pressing demands

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 14th Mar 2020

Key Skills:

Company Profile:


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