• Director - Client Servicing Jobs in Mumbai,India

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  • 18 - 24 Years
  • Posted : 27 days ago

Job Description:

Client Servicing Director -Looking for experience in Advertising / Design agency

Experience 18-24 years (Min 15 years in brand/advertising / creative design agency or similar agency or brand design firm/company)

Job Location Mumbai

- The role of the Client Services team is to combine creative strategic thinking with business planning and have the commercial ability to grow client accounts and seek out new business

- You are a visionary leader; inspiring people to embody the core TOOB beliefs while directly contributing to the growth and prosperity of the business

Your Role

Responsibilities to -

The Client

- Work with the team to ensure the agency has a full understanding of key clients and their industries, helping to develop and deliver strategic recommendations across the full range of both new and existing clients across all disciplines

- Provide valuable insights from the clients industries including customer, market and technology trends to create measurable and successful strategies for our clients, establishing the direction for an account or a specific brief

- Lead cost planning sessions individually or with the wider team

- Have a strategic and creative approach to account planning

- Oversee client strategy and delivery; strengthening individual client performance year on year

- Build relationships with senior client contacts, whilst identifying other areas within your clients- industry to develop new relationships and encourage new opportunities

- Monitor profitability and service levels for each client

The Team

- Act as an ambassador for the company - brand- ; continually striving to raise the company profile within the industry

- Lead the Mumbai CS team, monitor their performance and ensure they meet their full development potential

- Hold weekly update sessions with the wider team to ensure full understanding of client accounts and their performance against individual targets

- Work with the team of direct reports to ensure that the overall creative solution meets its full potential and is aligned to the clients overall strategy


- Manage and ensure accuracy of the studio turnover forecast, presentation to wider management team

- Set and obtain agreement to quarterly targets and client specific forecasts for Mumbai studio

- Plan resource requirements on short and long term basis, taking into consideration long term recruitment requirements based on potential turnover

New Business

- Continue to develop and broaden your experience across all disciplines, continually creating opportunities for TOOB to develop, refine and refresh client strategies; supporting the ongoing effort to develop and grow the overall capabilities of the team

- Collate strategy for new business opportunities through the growth of existing clients; identifying and converting new opportunities

- Respond to incoming new business enquiries, working with the rest of the team to convert them

- Identify potential new growth opportunities for the agency, from new offers and services through to exploring new market sectors

NOTE Should be open to travel Pan India/ Abroad

If interested, Please share following details along with updated CV

Current CTC

Expected CTC

Notice period

Reason for change

Date of Birth


Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 17th Mar 2020

Key Skills:

Company Profile:

Not Mentioned

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