• Digital Performance Specialist Jobs in Bangalore,India - 25236110

  • Catchpoint Systems, Inc
  • Save Job
  • 1 - 3 Years
  • Posted : above 1 month

Job Description:

Catchpoint Professional Services organization is one that works with some of Catchpoint s largest customers to help them improve and maintain their web and mobile performance with expert advice and recommendations The Performance Specialist takes the multiple variables that can impact site performance and help customers understand where to take action that will have the largest impact

They will help customers set a strategy for how they can optimize both their current performance and build performance into their culture The Performance Specialist also works in conjunction with the Customer Success and Sales Engineering teams , in order to keep in sync with the customer needs

The individual must be able to establish and maintain strong client relationships and must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction

Requirements

Experience in data driven analysis

Experience in analytics tools such as Google Analytics , Omniture etc

Experience in using Web Performance Solutions

Understanding of web optimization solutions such as CDN , Cloud Computing etc

1 - 3 years in performance optimization and management

Understanding of web technologies including HTML , JS , CSS , networking , Content Delivery Networks etc

Excellent at understanding and analyzing data

Prior consulting experience

Good understanding of various system architectures and networking devices (servers , load balancers , routers , etc)

Experience in desktop , mobile and mobile app performance optimization

Excellent conceptualization and communication skills Able to educate business and technical people around concepts , and guide them to work towards providing optimized solutions

Great listening skills and good with customers

Ability to work independently and as a team member

Responsibilities

Proactively work with clients , providing expert analysis and insights

Provide at 10 - 15 deliverables in the form of presentations consisting of different levels of detail for target clients

Work with Marketing as a technical resource - create custom deliverables involving detailed analysis and drill down for articles , blog posts and press releases

Manage customer expectations by leveraging internal teams

Work as an extension of your clients team , assisting in ad hoc analysis or testing

Contribute actively to knowledge base , blog and other product related documentation

Ability and means to travel as needed

Research , analyze , and resolve customer issues and questions

Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Collaborate with engineering in identifying product defects , designing solutions , and testing

Work closely with product management in identifying customer needs and requirements , and validate future feature designs OVERVIEW

Catchpoint is revolutionizing end - user experience monitoring to help companies deliver amazing digital experiences Our platform provides complete visibility into your users experiences from anywhere - and real - time intelligence into your applications and services to detect and fix issues faster We are proud to partner with digital innovators like Google , LOr al , Verizon , Oracle , , Honeywell , Priceline , and Qualtrics , who trust Catchpoint to improve their brand experience and drive their business success

Catchpoint is an equal opportunity employer that strongly prohibits Discrimination and Harassment of any kind We celebrate diversity and are committed to creating an inclusive and engaging environment for all employees We welcome applications from all candidates and look forward to receiving yours!,

Profile Summary:

Employment Type : Full Time
Industry : IT - Software
Salary : Not Disclosed
Deadline : 25th May 2020

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