• Digiclave - Citrix Specialist - Performance Tuning Jobs in Chennai,India

  • DigiClave

Job Description:

- As Citrix Specialist, you are responsible to provide technical support with a high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance

- You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outages or disasters

Required Professional and Technical Expertise

- Minimum 6 to 9 years of experience in the Citrix Admin environment

- Experience working on Citrix deployment and Security & Management along with expertise in Citrix- RES

- Hands-on knowledge on user administration (performance tuning of Citrix) along with Infrastructure team to coordinate updates and patches

- Experience in the implementation and troubleshooting skills of Citrix NetScaler (Access Gateway, Load Balancing) and XenApp/XenDesktop 712 to 718 suite

- Proven ability implementing Best Practices, Optimization, Fine Tuning skills on Citrix Infrastructure (Inclusive of Storefront, DDCs, PVS)

- Proficient in the granular level of monitoring and management skills in identifying potential issues proactively on core Citrix infrastructure

- Demonstrated ability in technical implementation skills on the creation of golden Image (Manual/ Automated Build), vDisk sealing Process (Manual/Automated)

Preferred Professional and Technical Expertise

- Proficient in working with high availability environment along with alignment to process (ITIL)

- You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies

- An ambitious individual who can work under their own direction towards agreed targets/goals and with a creative approach to work

- An intuitive individual with an ability to manage change and proven time management

- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed

- Up-to-date technical knowledge by attending educational workshops, reviewing publications

What will you do

- Prioritize major incidents based on business impact to the client

- Adopt the given technology to meet the drift of customer and business requirements

- Set up a medium to large extent office, support data center services, remote servers, and set up a remote site by configuring needed infrastructure

- Analyze and research options for collaborates with exiting external systems

- Participate in architectural planning for service management and service assurance

- Perform solution testing, debugging and refinements to produce the required end-product

- Prepare program-level, user-level documentation on an as-needed basis

- Provide and receive technical direction as required to ensure program deadlines are met

- Managing Vendor and Customer relationship

- Monitor systems performance and ensures compliance with security standards

- Enforce drop dead time to prevent outage outside of change window

- Provide updates/communication to senior management on the status of Citrix support related incidents

- Lead daily Operations meetings provided there are no P1 incidents running

- Aid with identifying problem management trends

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Not Mentioned

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