• Mumbai City

Job Description:

Position Required Dialer Executive

Key Skills

Dialer Executive, with min 1 year Experience in a call-center environment, Knowledge and experience in using a dialer system, Good Communication Skills, Knowledge of Excel & SQL (Basic Level)

1) Managing multiple campaigns on the dialer preferably for US Collections processes (Experience of working on TouchStar, Genesis, Aspect or any other renowned predictive dialer)

2) Set up Outbound & Inbound campaigns and other strategies on dialer system to ensure quality of service in a blended contact center environment

3) Should be able to analyze and trouble shoot dialer related issues

4) Prioritize activities to meet agreed timescales/ deadlines

5) Fundamental knowledge/concept of SQL or any database

6) Reasonably good communication skill

7) Should be able to work in shifts including night shift

Job Location

International Infotech Park, Vashi, Navi Mumbai

Position Type

Full-Time/Regular

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Profile Summary:

Employment Type : Full Time
Industry : BPO / Call Center
Salary : Not Disclosed
Deadline : 10th May 2020

Key Skills:

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