• DESKTOP SUPPORT TECHNICIAN Jobs in Hyderabad,India - 23818444

  • CANVAS27.com Consultant

Job Description:

Respond to all user requests via emails, phone calls and walk-ins

Create, manage and work all ticket requests in the IT ticket management system

Resolve all level one and some low level two IT related issues

Escalate unresolved issues to senior IT support

Coordinate and follow-up on all tickets for all levels of support

Provide detailed information regarding the solution of all tickets

Add resolutions of recurring issues to the IT knowledge base

Install, maintain and troubleshoot all software and application related issues

Microsoft Windows (2000, XP, Vista, 7, Win 10)

Microsoft Office (2003, 2007, 2010,2016, O365)

Adobe (Reader, Acrobat)

Autodesk AutoCAD

Web browsers (Internet Explorer, Firefox, Chrome, Safari)

All other applicable applications deemed necessary

Install, repair and replace all desktops, laptops, mobile devices, printers, VOIP phones, scanners and copiers

Create, deploy and manage desktop and laptop images

If the above job does not suit your profile, you can still apply as we have various vacancies across different cities & job areas

For details of other jobs, you can also email us, else check our website

Thanks

Hiring Team

Canvas27 com

 

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, IT-Software
Functional Area : IT Hardware : Hardware Products & Services
Role : Customer Support, H/W Installation/Maintenan ce, Hardwar
Salary : Rs 3.00 - 6.00 Lacs p.a.
Deadline : 14th Apr 2020

Key Skills:

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