• Desktop Support Engineer , Desktop Support Technician Jobs in Hyderabad,India

  • DS Consultancy
  • Save Job
  • 4 - 9 Years
  • Posted : above 1 month

Job Description:

The candidate should have strong communication, interpersonal, analytical and problem solving skills Should have an ability to effectively communicate complex technical issues within the team, and is able to work individually or as part of a team to achieve project goals

 Service Desk Analyst Job Description

Troubleshooting End user issues on various software applications, hardware, network and telecommunications systems, access management, O365 administrating, Exchange and provide desktop support

Duties and Responsibilities

Must be experienced in troubleshooting of complex issues

Basic Understanding of the Enterprise IT Infra set up

3+ years experience supporting wide multiple versions of operating system, which include WIN 7, WIN 8, WIN 10 and MAC

Strong writing and documentation skills a must including being able to train other Engineers as and when required

Office 365 and related technologies including Exchange Online, Exchange Server, and Skype for Business Online, Active Directory and Active Directory Federation Services (ADFS),

Strong organization and communications skills; must clearly communicate technical issues and resolutions to team, customers, and management

Utility software technical knowledge such as Antivirus and others

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, IT-Software
Functional Area : IT Hardware : Hardware Products & Services, IT Software : Software Products & Services
Role : Switching/Router,Datab ase Administration (DBA),Desktop
Salary : As per Industry Standards
Deadline : 21st Dec 2019

Key Skills:

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