• Desktop Support Engineer, Desktop Engineer Jobs in Delhi,India - 25039909

  • Electrobrain Modern Technologies private Limited

Job Description:



  • Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8)

  • Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup

  • Trouble shooting of all types of Hardware and software applications problems

  • Configuring & troubleshooting of Desktop/Laptops for L1 levels & Managing backup and recovery

  • Configuring & troubleshooting of printer, scanner & LAN related issues reported by users

  • Installation and configuring of wireless Data Cards in users laptops

  • Exposure in Active Directory user creation & deletion

  • Maintenance and Troubleshooting of connectivity problems using Ping, Trace route

  • Trouble shooting hardware, software & networking problems

  • User group policies creation & modification

  • Monitoring of virus issues through Symantec Endpoint Protection antivirus

  • Regular data & mail backup of MS outlook (PST files)

  • Password creation & resetting to end users through remote desktop

  • Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express

  • Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing

  • Resolving tickets with in the SLA which is raised from End User side

  • Maintaining Assets through Asset Management Tools

  • Design and integrate specifications for systems

  • Participate in an on-call rotation

Profile Summary:

Employment Type : Full Time
Industry : IT - Software
Salary : Not Disclosed
Deadline : 09th May 2020

Key Skills:

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