• Design Engineer Specialist Jobs in Bangalore,India - 25697210

  • BRITISH TELECOMMUNICATIONS PLC

Job Description:

Design Engineer Specialist ( 122521 )

Job function IT, Systems and Security

Main location India-India-Bangalore-Bangalore

Schedule Full-time

Working pattern Standard

Salary Competitive

Design Engineer Specialist

Our purpose is to use the power of communications to make a better world For each other, for our customers, for society and our communities We need you to help us do this

Why this role matters

Key Purpose Of Role

The Voice Platform Specialist has end to end accountability for his/her capability (strategy, delivery and in life management) and may lead a team of technology specialists, architects, development managers within BT TSO and work closely with design, development, testing, service introduction , capacity management and service assurance teams depending on the specific Service Management Model for his/her platforms

Specifically, he/she is responsible for delivery of platform technology upgrades (launch or enhancements) and the ongoing performance of live platform service The role therefore covers the full ITIL process framework (change, configuration & release management, incident & problem management, availability and continuity management, service level management and finance management incident reduction, capacity, availability

The Voice Platform Specialist deals with all relevant issues, often without the guidance of the manager He/she provides support/leadership in the formulation of technical initiatives and organisational / process initiatives to improve service platform performance

The Voice Platform Specialist meets business objectives, solves business problems and furthers business success by applying industry, applications and technical knowledge through the definition of solutions

The role holder should leverage the experience of the relevant BT wide professional communities to discharge these responsibilities and implement innovations to improve performance

Overall

Provides technical leadership that enables systems and solutions to be delivered, integrated and tested to meet the requirements of key stakeholders

Identifies and resolves complex issues, bringing in required expertise from within BT and suppliers

Demonstrates the ability to plan, co-ordinate, engage with stakeholders and manage the design from inception through to completion

Able to apply design knowledge in the resolution of design issues, and live network problems

Specifics

Provide technical leadership and architectural oversight for the ARC project

Determine technical direction of the Arc project

Deliver the OVA3 and OVA2 service provided by Arc

Ensure that engineering best practices are followed at all times

Provide 4th line support for the following systems and services

C5 Softswitch for FVA and SmartTalk

VIA Platform for OVA and SmartTalk

Manage the platform development and CIT testing infrastructure located in

El Segundo

Adastral Park

Line management

Manage a team of BT developers

Provide coaching and support as per 2-way performance deal

What youll be doing

KEY RESPONSIBILITIES

Design & Development

Develop high quality software in line with engineering best practices

Active participation in planning, estimation, task decomposition and knowledge sharing

Follow established processes for work stack management and tracking

Ensure all developed code is covered by appropriate tests, automated wherever possible

Engage with customers and stakeholders where appropriate, ensuring the output meets their requirements

Support services from development through to live deployment

Provides technical leadership that enables systems and solutions to be delivered, integrated and tested to meet the requirements of key stakeholders

Identifies and resolves complex issues, bringing in required expertise from within BT and suppliers

Demonstrates the ability to plan, co-ordinate, engage with stakeholders and manage the design from inception through to completion

Able to apply design knowledge in the resolution of design issues, and live network problems

Delivery

A Delivery Manager sets clear direction for the project team, providing leadership and making timely decisions, maintaining control of technical activities to ensure progress is maintained against a committed plan

Gets the best from the project team, fostering a culture of high performance

Ensures everyone involved in project shares a vision of the business goals

Frequently reassesses project outputs to ensure they support the achievement of project goals

Encourages sharing of issues and rapid intervention to avoid project being derailed

Evolves/fine-tunes projects documentation to increase speed and reduce cost

Support

The technical Support team provides 4th line incident and technical management of BTs Voice over IP Platforms, continuously improves the management of the services provided and supports the evolution of the Platforms to enable new services and customers

Proactively drive the team to continuously improve performance to exceed SLA performance

Effectively champions team working to ensure that customers needs are met

Drive Supplier for continuous improvement of performance against contractually agreed

measures

Well also need to see these on your CV

JOB STANDARDS

Behaviours

Evidence to consider when looking at the contribution of the individual

Actively give and receive feedback on your performance in line with the Two Way Performance Deal

Feedback from customers/colleagues

Active participation in121s/performance conversations, where appropriate

Suggested areas of improvement and acknowledgement of areas of good performance, where appropriate

Use the correct working and booking practices as detailed in training courses, process documents and job instructions

Working in line with processes and procedures
Demonstrating a commitment to get the job done
Carrying out the role in accordance with training completed

Ensure interactions with customers and colleagues are respectful and courteous and represent BT in a professional way

Feedback from customers/colleagues
Evidence of teamwork
Willingness to support others and BT
Safeguard BT property
Smart appearance (including corporate clothing where appropriate) when representing BT

Conduct yourself with pride, honesty and integrity in line with the BT Values

Trusted member of the team who can be relied on by colleagues and m

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 19th Jul 2020

Key Skills:

Taking these free online tutorials can help you get your next job

People who search this job also searched for the following Keywords

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2020 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status