• Deputy Manager - Process Re-Engineering - Financial Services Jobs in Bangalore,India - 24175835

  • Pidgin Consulting
  • Save Job
  • 2 - 4 Years
  • Posted : above 1 month

Job Description:

Reporting to the Program Manager of Business Transformation, the Deputy Manager - Business Transformation is responsible for supporting the delivery of process improvement and project management services to the assigned business(es), globally Would be expected to operate independently as a strong internal consultant for assigned high impact business projects that create transformational value for the aligned business lines and the enterprise

1) Supports BT leads in the identification and completion of enterprise-level initiatives to address the improvement or redesign of current structures and processes Works independently with and leads/supports project teams to help redesign business processes using proven techniques

2) Provides analytical, facilitation and project management services to the business partners during the course of project delivery Employs proven tool & methodologies for assessing and documenting business processes

3) Adept at working independently with senior leaders to develop and implement business processes, policies and procedures Communicates regularly with business line leadership, project teams and key stakeholders regarding project status and opportunities for additional initiatives

4) Analyzes project metrics and creates high-level report

5) Assists in developing and delivering presentations, briefings, training materials and other forms of communication

Required Skill, Education, Experience


1) Exposure to Collections/ Recovery BPO operations, Sales BPO Operations exposure

2) Excellent planning, organizing, logical reasoning and analytical skills


1) BTech or MBA

2) Six Sigma

Experience2 to 4 Years

Profile Summary:

Employment Type : Full Time
Functional Area : ITES / BPO / KPO / Customer Service / Operations
Salary : Not Mentioned
Deadline : 22nd Apr 2020

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