• Deputy Manager - Learning/Organization Development & Performance Management - Software Business Jobs in Bangalore,India

  • Talchemist

Job Description:

Looking for Deputy Manager, L&OD for a Leading Software Company

- Develop/implement training programs for BPM personnel within the Process

- Serve as an effective business partner to the OD &PM Team, supporting the development, implementation and delivery of Learning Solutions

- Manage level 1 and 2 training programs and the learning experience for learners for the process

- Support development programs

- Design learning strategies to fill needs as identified through analysis and in partnership with Operations and the Process Leadership Team

- Manage Learning programs within the budget allocated

- Provide cost-efficient solutions

- Provide direction in finding creative solutions for the training and development of people, through a variety of different learning methods including mentoring and coaching

- Mentor and guide Senior executive trainers ensuring that they get upskilled and can demonstrate skills in their positions and provide excellent training with long-term positive results

- Conduct Level 1 and 2 training sessions

- Knowledge of Adult Learning principles

- Knowledgeable in various Learning Practices practiced within the industry

- Knowledge in Leadership & Behavioral Concepts

- Basic understanding of Content Development

- Strong background in Customer Service industry (call center preferred, but not essential)

- Ability to manage deadlines, manages people, create effective partnerships with leadership, establish strong community education ties, develop training materials and apply reason to business problems

- Good judgement and the ability to express thoughts clearly and simply

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 21st Mar 2020

Key Skills:

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