• Degree Works Technical Software Analyst- MUST HAVE Degree Works upgrade / install exp-REMOTE FROM HOME Jobs in United States Of America

  • Ellucian
  • United States Of America, Usa
  • Save Job
  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Degree Works Technical Software Analyst- MUST HAVE Degree Works upgrade/install exp-REMOTE FROM HOME

Location Houston, TX, US

Req ID 1248

Level of experience Mid-Career

Remote Yes

Travel Required 0 PERCENT -25 PERCENT

Employee Type Full - Time

Ellucian designs technology that powers the educational mission of colleges and universities around the world Inspired by that goal, Ellucian employees thrive as part of a high-performing global team committed to delivering a modern, connected, industry-leading experience for todays students and higher education institutions More than 2,500 institutions in 50 countries around the world look to Ellucian for the ideas and insights that will move education forward, helping people everywhere discover their futures through learning

TYPE - F/T SALARIED

LOCATION - REMOTE FROM HOME - ANYWHERE IN US (1ST CHOICE THOUGH IS OUR ELLUCIAN ROCHESTER, NY OFFICE)

WE ARE SEEKING SOMEONE THAT IS TECHNICAL AND EXPERIENCED WITH INSTALLATION AND UPGRADES OF ELLUCIAN DEGREE WORKS!

The successful candidate will utilize their strong communication, analytical, and critical thinking skills to assist the Ellucian Action Line team in providing world-class support for the Degree Works products

This individual will be responsible for enabling customer greatness by providing technical expertise for Degree Works installation, upgrade, and maintenance issues In addition, the ideal candidate will serve as a technical resource for fellow team members The analyst must demonstrate a commitment to working through complex problems and complete tasks with a high level of accuracy, with focus on providing solutions for Ellucian customers

Core Functions

Support Ellucian customers and colleagues in troubleshooting and resolving technical issues
Document issues in detail using Ellucians tracking system and follow issue progress through resolution
Develop effective working relationships with Ellucian colleagues
Work both independently as needed and as an active, contributing member of a team
Organized, thoughtful and able to prioritize issues based on customer needs and overall team workload

Required Skills

Bachelors degree or equivalent experience required
Experience with Degree Works (installation/upgrades/technical experience)
Strong analytical and troubleshooting skills to effectively address technical issues
Excellent communication skills, both verbal and written
Comfortable with leading interactive video sessions and phone calls with clients to troubleshoot problem areas
Tomcat and/or WebLogic administration, with experience deploying and supporting multiple applications
Familiarity with command line navigation and administration of Unix/Linux operating systems
Familiarity with SQL and relational database systems such as Oracle
Some familiarity with SSL and other server administration concepts
Some familiarity with REST APIs

Desired Skills

Degree Works implementation
Degree Works admin, CPA reporting, Scribing

INDREMOTE

#LI-MR1

Ellucian provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics In addition to federal law requirements, Ellucian complies with all laws governing nondiscrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Ellucian expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status Improper interference with the ability of Ellucian employees to perform their job duties may result in discipline up to and including discharge

Nearest Major Market Houston

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Jan 2020

Key Skills:

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