• DBS Bank - Associate - Inward Remittances Jobs in Mumbai,India - 25254953

  • DBS Bank
  • Save Job
  • 10 - 12 Years
  • Posted : above 1 month

Job Description:

Key Accountabilities

- Monitoring and Processing of Inward Cash transactions as per Internal process and strictly adhering to the External & Regulatory Guidelines

- Maintaining the Client services as per expectations at the desired levels and manage all the stake holders

Job Responsibilities

- Monitoring and Processing of Inward Remittances and manage BAU as per internal and regulatory guidelines

- Knowledge on Nostro Reconciliation and rules pertaining to such Recon

- Learn and Guide the team on various staff functions, including operations, management viewpoints and organisations policies and practices affecting each phase of business

- Provide support as needed in the various departments, including reporting, making/checking of transactions, creation of PPTs, customer service as needed

- Strengthen relations with the various stake holders and the client facing branches Interacting with the relationship managers and products and internal teams to resolve all payment queries and issues promptly

- The Job will also include internal and external customer meetings, hence should possess strong inter personal, analytical and presentation skills

- Open to work and perform in dynamic environment and under pressure situations, wherein individual skills combine with teams performance to determine the success of the unit

- Understanding & highlighting the risks in the process, and work on process improvements

- Ensure that the KPIs and KRIs are managed and maintained as per the groups expected standards

- Capable of managing project level deliverables and targets

- Constantly monitor the productivity of the team, create effective back up & ensure transparent conduct of the employee assessment process

- Ensure Group alignment for Cash operation vertical


- Should be having capabilities to effectively handle all types of customer complaints, enquiries Queries

- Interacting with external service providers and correspondents like, beneficiary bank / issuing bank regarding any clarification with respect to Cash transactions

- Excellent Client / Customer management skills, business orientation

- Be capable to ensure smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis,

- A positive and attitude to work in a team and provide proper assistance and support to the team as required,

- Capability to identify areas of risk and suggestions to mitigate

Education- Graduate/ Post Graduate

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 30th May 2020

Key Skills:

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