• Database Service Manager - Technology Services Jobs in Chennai,India

  • Standard Chartered Bank Ltd
  • Save Job
  • 8 - 11 Years
  • Posted : above 1 month

Job Description:

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East

To us, good performance is about much more than turning a profit Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good

Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation This in turn helps us to provide better support to our broad client base

The Role Responsibilities

Service Management

As a Service Manager, your focus should been on improving the service you deliver to customers

Ensure all incidents are managed effectively and all high Sev incidents are resolved with minimal business impact and appropriate RCAs are carried out

Ensure Production service stability for the Database Platforms

Ensure any audit findings from DB Audits are acted upon in a timely manner to meet deliverables

Ensure highest levels of governance is enforced in matters pertaining to Database Operations , Security & Capacity

Our Ideal Candidate

Role expectation

Strong background in IT infrastructure support and operations

Service Management skillsets on Incident, problem and continuous improvement

Exceptional verbal and email writing skills

Ability to command and drive agenda with senior management ie application stakeholders

Provides highly analytical approach on problem solving

Strong process knowledge and coordination skills

Highly organized and always has a positive can-do attitude

Having any Bachelor or Master Degree

Documentation skills for processes and procedures

Project management experience would be good to have

Qualification & Skills

Extensive and relevant domain and technical experience, 8 years of technical management experience is preferred

Technical skills

O/S Linux / Unix

Database Oracle & Postgres ( Preferred )

Functional skills

ITIL Aligned Service Management Methodology

Good appreciation / understanding of banking Front, Middle and Back office processes

Soft skills

Motivated, passionate about technology

Proactive, self starter

Good team spirit

Apply now to join the Bank for those with big career ambitions

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 15th Jan 2020

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